• To make a difference at the fastest growing company in America?   
  • For exemplary benefits and significant equity grants?
  • To bring your dog to work, to have an executive chef prepare your lunch every day or enjoy unlimited vacation days?
  • Forward to being a maverick in a highly-disruptive, celebrity-owned tech/communications company? 
  • To simply have a ton of fun?

You are not dreaming. This is a dream company to work for and we are located right here in OC.   


We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, vacation, retirement and equity options in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere.  We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint! 


We are looking for our next extraordinary Senior Product Manager - eCommerce to level up our Product Team in Costa Mesa!

The Sr. Product Manager will be responsible for the management of Mint Mobile’s e-commerce website. As part of the dedicated e-commerce scrum team, the Sr. Product Manager will work with business stakeholders and cross-functional team members to help document requirements and prioritize feature development from within the team’s Agile backlog. The Product Manager will maintain a feature roadmap in order to support the company and its business objectives, including everything from online sales, funnel improvements, and user experience enhancements, to larger company-wide initiatives. The ideal candidate is detail-oriented, analytical, and always takes a data-driven approach to decision making.

As Sr. Product Manager, you will work closely with the e-commerce scrum team, including members from the Marketing, Sales, Creative Design, UX, Engineering, CRO (conversion rate optimization), Supply Chain, Product, and PMO teams. You will facilitate requirements gathering sessions in order to establish a well-rounded and comprehensive scope of requirements, with traceability from business requirements to functional requirements. You will help achieve alignment between cross-functional teams for a given feature, illuminating any constraints or risks, and guiding the group to an agreed-upon course of action. You will be responsible to ensure that a level of quality and consistency is maintained for all requirements from pre-concept through deployment, and provide your approval for all features and site changes before they are deployed to production.

As a subject matter expert, the Sr. Product Manager will manage the feature roadmap and backlog prioritization for the e-commerce websites. Meeting with stakeholders regularly, and using a combination of market research, quantitative, and qualitative customer data, you will help guide the decision of which features will be built next. Working within our Agile workflow, you will ensure that design and functional requirements are coordinated in a timely manner so that features can be developed on schedule.

The ideal candidate has an aptitude for understanding complex systems, and an ability to orchestrate the building of robust, feature-rich programs and integrations. Experience with customer-facing interfaces is a must, although an understanding of backend systems is also preferred.

Your usual day of awesomeness includes:  

  • Gather business requirements from internal customers.
  • Create product specifications that achieve new product goals while not adversely impacting ongoing services and programs.
  • Lead UX discussions between Creative, UX, Marketing, Engineering, and Product team members.
  • Meet regularly with the CRO (Conversion Rate Optimization) team to keep abreast of its current testing strategy and roadmap.
  • Prioritize the Ecomm team backlog, taking into account company-wide initiatives, CRO-related objectives, and smaller improvements.
  • Manage the Ecomm roadmap, providing visibility to both Ecomm team members as well as cross-functional stakeholders.
  • Help negotiate changes in prioritization in order to keep critical projects on track or to take on new opportunities that have an aggressive timeline.
  • Host cross-functional alignment sessions to ensure that all impacted groups are up to date on latest prioritization and roadmap.
  • Act as Product Owner for the E-commerce Agile SCRUM lane.
  • Work with functional team members to develop workflow and process flow diagrams.
  • Create user stories and functional requirements.
  • Work with UI/ UX teams to develop initial GUI/Wireframes, and help communicate technical limitations or any other cross-functional constraints to the Creative Design team.
  • Work with the QA team to ensure that the produced work meets expectations.
  • Interface with external vendors to assess and integrate various 3rd party products, including payment solutions, analytics, and customer referral services.
  • Participate in Agile meetings, including daily scrum and bi-weekly prioritization, grooming, sprint planning sessions.
  • Contribute to test plans.
  • Create Go-to-Market communications.
  • Help drive deployment-time activities, working with technical, QA, and content teams to ensure that each product launch is a success.
  • Train and educate internal customers on new products and functionality.
  • Measure the effectiveness of new products or features using analytics tools and present findings to stakeholders.
  • Maintain a roadmap for each assigned product/program and use analytical data to help steer the prioritization of new feature development.
  • Stay up to date on the latest web and mobile technologies, as well as market trends in the wireless communications industry.
  • Maintain and update our institutional knowledge base as our products and system architecture evolves.
  • Become the company subject matter expert on all aspects of the e-commerce sites.
  • Run multiple projects simultaneously in a fast-paced environment.


  • B.S. degree in Computer Science, Interaction Design, or related field/experience.
  • At least 7 years of experience as a Product Manager, Business Analyst, or similar role.
  • 2+ years of experience in the telecommunications industry, especially prepaid, is preferable.
  • Experience working in partnership with UX Design experts and translating UX requirements into functional requirements.
  • Experience in all phases of the SDLC for large and complex projects.
  • Experience integrating 3rd party platform or products into an established technical stack.
  • Ability to aggressively lead discussions for internal and external resources.
  • Ability to manage and prioritize efforts and manage personal workload.
  • Ability to work under pressure and in a dynamic environment with fixed due dates.
  • Strong communication, written, and organizational skills are needed to facilitate organizational requirements from Mint’s cross-functional teams.
  • Ability to understand the complex product, service, and operational behaviors from both a business and technical aspect.
  • Ability to communicate with developers and understand programming terminology.
  • Ability to address User Experience Design requirements and ensure that they can be integrated as a part of the functional requirements.
  • Ability to manage requirements, tasks, and documents related to multiple independent or dependent projects/programs.


  • Ownership: We are all owners; be the outcome and get the job done.
  • Action Biased: Be brilliant, proactive, and act with urgency.
  • Embrace the Adventure: Be agile, adaptive, and thrive on change.
  • Invent and Simplify: Never accept good enough.


Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Just send us an email to with 1) your name and 2) their resume or link to their LinkedIn page. If we hire them and they stay for 90 days, you get $1,000. For more details of restrictions and rules, please email

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Mint Mobile are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.