Location: Jaya One, Petaling Jaya, Kuala Lumpur

The Opportunity

We are looking for a Junior Researcher to join our global team, reporting to a Regional Manager, to provide telephone and internet based research of Australia and New Zealand. The successful candidate will be working with some of the most recognisable consumer brands, delivering market data, helping our global clients to grow and develop their businesses, responding to ad hoc requests, as well as feeding into long term strategic planning.

As a Junior Researcher you will:

  • Carry out economic market research for various different sectors within Australia and New Zealand, using desk research on secondary published resources and communicating regularly with trade associations, national statistics, governmental agencies and the leading players within each sector, both by email and over the phone
  • Find quality, timely and reliable data specifically on the market size, market segmentation, market shares, brand shares, key players and forecasts for each markets
  • Input all relevant data into a web-based platform which will be quality checked and validated by the Regional Manager
  • Aim to continuously improve the research process, from the sources of information used, transfer of knowledge and final product quality
  • Provide insight and opinion into the markets where required
  • Establish and maintain excellent working relationships with contacts within research sources

We are excited hearing from you, if you…

  • are educated to degree level
  • have excellent analytical skills
  • do enjoy working with numbers
  • are fluent in English (written and spoken)
  • having knowledge of either Australia or New Zealand will be an advantage (having lived in one of the countries for at least 2 years)
  • have good communication skills
  • feel confident in conducting online desk research
  • feel confident in conducting telephone research (not CATI)
  • have a good knowledge of Excel and Word
  • any previous experience of outbound calls for sales/research/customer services purposes within either Australia or New Zealand would be a plus
  • it is an advantage to have a good understanding of the FMCG markets and retail structure of either Australia or New Zealand

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