Research, analyze, recommend, implement, train and support the applications and systems that support Minitab’s product development community with little or no supervision. Serve as a leader on projects internal to the department and as a technical lead on projects involving other departments. May act as the point person for critical product development systems or applications.





  • Meet with decision makers, software engineers, and other development roles to define the need and requirements for new software development tools.
  • Lead the research on emerging application development software products, languages, and standards in support of development efforts and communicate the advantages and disadvantages of implementing such tools.
  • Champion the adoption of new software development tools.
  • Review and analyze the effectiveness of current software development tools. Make recommendations to improve use and end user efficiency.
  • Develop and support the processes that result in productivity increases for Minitab software development teams.
  • Analyze the impact of implementing upgrades to software development environments including coordinating and/or performing in-depth tests and end user reviews.
  • Develop and participate in the processes involved in rolling out software upgrades to end users.
  • Manage user access to software development tools and environments.
  • Document and educate end users and new employees on newly implemented systems and tools.
  • Liaise with appropriate Operations and Development personnel in the procurement, implementation, support, and maintenance of software development tools.
  • Monitoring health cloud deployed applications and resources to ensure SLA compliance.
  • Maintain Windows, Linux, and MacOS on-premise and cloud-based virtualized CI/CD environments.


  • Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, or a related discipline or equivalent experience.
  • 1+ years of progressive commercial IT, devops, or software engineering experience.
  • A proven history of independently identifying, debugging, and solving complex problems.
  • Strong focus on delivering excellent customer service.
  • Working knowledge of PowerShell, Python, or similar advanced scripting languages
  • Working knowledge of CI/CD systems and application security
  • A track record of successfully completing software related tasks on schedule.
  • Strong working knowledge of enterprise level computer support tools and applications.
  • Strong working knowledge of virtualization technologies.
  • Experience with cloud development using Microsoft Azure or AWS


The following are also preferred:

  • Working knowledge of MySQL, docker, kubernetes, key vault, and other cloud infrastructure managed services
  • Experience with source control administration, continuous integration/build systems, project tracking software, the Visual Studio development environment, and other commercial software development collaboration packages.
  • Experience in both the Information Technology and Software Development disciplines.
  • Experience in identifying vulnerabilities and applying/managing updates on Windows, Linux and MacOS platforms.
  • Experience/Familiarity with managing Role Based Access Control (RBAC) permissions.


Minitab requires an employee starting in this position to be fully vaccinated against COVID-19. This position requires that the successful candidate provide proof of full vaccination before commencing employment. Minitab is an equal opportunity employer.


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