To support and apply Minitab’s global and department Objectives and Key Results.



Responsible for accounts receivable inquiries and collections across all Minitab operating companies. Serve as a back-up for invoicing, cash receipts, credit, and collection functions.



Primarily responsible for Accounts Receivable responsibilities for all Minitab operating companies:

  • Respond to all A/R related customer inquiries, including renewals.
    • Process returns/credits of sales orders within the financial accounting system.
  • Perform direct collections activities on past-due amounts via e-mail, telephone, and collection letters.

Serve as back-up and support for other Accounts Receivable and Collections responsibilities for all Minitab operating companies. As needed:

  • Process invoicing of daily sales orders within the financial accounting system.
    • Ensure orders processed with exceptions are in compliance with Company policy.
    • Email invoices to all resellers and other customers as requested.
  • Record cash receipts and apply funds to the appropriate customer account for all receipts.
  • Perform activities associated with customer portals (billings, inquiries, and collections).
  • When applicable work with Accounts Receivable Manager to initiate bad debt write-off using approved guidelines.
  • Review requests for terms, and work with colleagues in Sales to arrive at mutually acceptable arrangements while mitigating risk.
  • Together with internal and external technical resources, develop and maintain automated Accounts Receivables activities.



Participate in special projects as directed.



  • Associate’s Degree in Accounting and an understanding of basic business and accounting concepts.
  • A minimum of one to two years of accounts receivable related work experience, is preferred.
  • Experience with Microsoft Office; proficient in the use of Microsoft Excel (beginner Excel functions, i.e. sorting, etc.).
  • Experience with financial accounting, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) systems, and/or Microsoft Dynamics is a plus.


  • Ability to represent the company in a professional manner and maintain customer relationships in accordance with established protocol.
  • Personal assertiveness, professionalism, and diplomacy necessary to collect on past-due accounts.
  • Highly organized, motivated and detail oriented, capable of meeting multiple simultaneous deadlines.
  • Demonstrated experience in project and time management.
  • Additional language skills, Spanish and French in particular, are a plus but not required.
  • Ability to speak, read, write, and understand the English language.

Minitab requires employees to be fully vaccinated for COVID-19 according to applicable law. 

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