MindGym use the latest behavioural science to transform the performance of companies and the lives of people who work in them. But don’t take our word for it. Since we started MindGym, we’ve partnered with over half the FTSE 100 and S&P 100, equipping them with an all-important human advantage.

We’re growing rapidly and have successfully floated on the London Stock Exchange. This is just the start. We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioural change.

MindGym was born around a kitchen table in 2000. Since those early chain-tea-drinking sessions, we’ve worked with most of the world’s top 500 companies. We’ve inspired and transformed the performance of over three million people. And we’ve published four books, including an international best-seller. We’ve left the kitchen table, but we’ve never lost our hunger. 

About the role

An exciting opportunity has arisen to join MindGym’s Operations team in our new Operations Shared Service Centre in the North-East. This role is well suited to an Operations administrative professional, skilled at supporting a global organisation.

This role offers a great opportunity to learn extensively about how MindGym operates and work with people across the whole business and at all levels. It will provide a great foundation from which to build a future career.

What you'll being doing

  • The Client Operations Associate will support a range of critical operational processes which support MindGym in providing best in class service to our clients.
  • You’ll learn how a core operational team runs in a fast-paced agency type environment with the opportunity to acquire knowledge across a range of operational activity.
  • You’ll gain knowledge and proficiency across a range of internal and off-the-shelf systems including Hive our new Project Management platform. You’ll have the opportunity to improve the usage of those systems by learning and exploiting functionality.
  • The role offers Global experience as operational activities extend across the UK & US MG teams with clients worldwide. You will liaise with stakeholders in both locations and help us work towards alignment of working practices. 

About you

  • Exceptional attention to detail
  • Exceptional organisational skills
  • Problem solver with a positive mindset
  • Ability to multi-task multiple concurrent work activities
  • A strong team player and desire to see the team succeed as a whole but also when required to the ability to establish priorities and work independently
  • Ability to learn new tools and processes quickly and disseminate that knowledge cross-functionally
  • Enthusiastic, agile and adaptable
  • Inquisitive and curious by nature with a hunger to learn
  • Analytical and data driven - good level of competency in Excel
  • Reliable, dedicated and hard working
  • Exceptional written and verbal communication skills

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UK Voluntary Demographics Survey

MindGym is committed to building a diverse organisation, with a strong sense of inclusion and belonging.

Your voluntary completion of the following questions, will help us to better understand the backgrounds of those that apply to work at MindGym. It’ll help us see how different groups progress through our hiring process and allow us to identify areas where we can continue to be more inclusive. 

Completion of this form is entirely voluntary and if you choose not to provide the information this will have no impact upon your consideration. All information is confidential, aggregated and anonymised and we only use aggregated data for monitoring and reporting purposes.

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