The Project Manager’s (PM) role is to galvanise both internal and external teams to get things done while ensuring all bases are covered.  Being the tenacious diplomat, the PM will use their expertise to ensure collaboration through ambiguity and sometimes conflicting goals with both internal and external stakeholders.  The PM is the bridge between all stakeholders to ensure project budgets are met while exceeding client expectations.

The PM will have a heavy focus on development programs and projects while maintaining strong strategic relationships with their set accounts.   Having a strong commercial acumen, the PM balances the need to follow procedure and deadlines while maintaining the flexibility to exceed client expectations.

Project Managers live by the mantra that ‘the devil is in the detail’ but also has the ability to zoom out and see the bigger picture when necessary.   To the clients the PM is the face of Mind Gym, being the knowledge keeper and promoter for the client’s business as well as overall experience.  Working with an Associate and the internal teams, the full client life-cycle is seamless and accurate.

This will include:

Account and Stakeholder Management

  •  Acts as a trusted advisor, using an expert knowledge of Mind Gym and having a full understanding of client’s industry and company needs.
  • Ensures all sessions and programs will deliver maximum impact while meeting company constraints
  • Forms strong strategic relationships with clients through ongoing relationship management
  • Takes ownership in identifying and cultivating commercial opportunities with other teams, while keeping all stakeholders informed

Project Management

  • Following the feedback loop process for all sessions, ensuring that errors are investigated and all stakeholders are communicated with
  • Using project management and CRM tools, build and manage project plans ensuring projects are properly resourced and deadlines are met, and creates and manages both development and delivery bookings to ensure accuracy in their impact for commercial reporting
  • Acts as the core to any project, rallying teams and ensuring projects are properly resourced throughout their lifecycle. Upon signs of failure, appropriately escalates

Teamwork

  • Take a profound interest in the well-being of all members of the Mind Gym family
  • Mentors others through ongoing support and leading sessions in the onboarding process for new employees
  • Coaches and oversees other team members across all projects and programs, ensuring all KPIs are met and any performance concerns are shared with relevant managers.
  • With a focus on continuous improvement, spots opportunities for more effective ways of working flags not only problems but also recommended solutions to Team Lead and Operations team

About you:

  • Exceptional communication skills and the ability to form strong relationships with clients at all levels of organizations
  • Extensive experience independently managing cross functional projects
  • Strong written and verbal communication
  • High professional standards of excellence
  • Excellent ability to diffuse tense situations
  • Ability to sell services and products to existing client base
  • Bachelor’s degree or equivalent
  • Strong desire and keen interest to constantly be learning
  • Meticulous and detail oriented

 

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Mind Gym are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.