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Outpatient Clinical Manager

Higley - Chandler, AZ; Higley - Mesa, AZ; Metro - Phoenix, AZ; Metro - Scottsdale, AZ

Join MIND 24-7: Transforming Mental Health Care, 24/7

At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24/7, every single day, because mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. We are growing and looking for passionate professionals to join us. If you're ready to be part of an innovative, fast-growing company that’s redefining mental health care, MIND 24-7 is the place for you.

 

 

JOB SUMMARY

The Clinical Manager oversees Progressions services continuum, Progression intake assessments workflow, quality, therapy services, patient satisfaction, employee engagement and resource management. In collaboration with the multidisciplinary team and other key stakeholders, establish service line strategic goals aligned with the organizational strategic plan.

 

ESSENTIAL JOB FUNCTIONS

  • Responsible for quality of care for all in person and virtual services within Progressions services continuum.
  • Offers Clinical Supervision for staff towards independent AZBBHE Licensure.
  • Reviews and co-signs documentation to meet billing requirements.
  • Supports Outpatient Director with hiring, onboarding, and personnel development plans
  • Collaborates with clinical leadership team, interdisciplinary treatment teams, and site administration to ensure that all patients’ have a quality experience within Progressions
  • Manages staff attendance, time cards, accountability systems, and conducts employee performance reviews.
  • Integrate administrative functions with clinical and programs, ensuring efficient and effective operations.
  • Provide leadership to assure compliance with local, state, federal, and accreditation standards.
  • Prioritizes Patient and Staff safety and actively seeks opportunities to mitigate risk.
  • Coordinates and directs internal and externally driven audits.
  • Develop and implement health care related trainings that assures the best possible delivery of health-related supports and services. Review training at least annually and makes modifications as needed.
  • Intervene in crisis situations and investigate incidents.
  • Conduct regular audits of chart documentation to ensure compliance standards are met.
  • Attends or facilitates supervisions as required.
  • Completes required trainings.
  • Assist with direct care as needed.
  • Performs other duties as assigned

POSITION QUALIFICATIONS

Minimum Qualifications:

  • Master’s degree in behavioral health or related healthcare field
  • Current AZ Independent License (LPC, LCSW)
  • Knowledge of and experience with state regulatory requirements
  • Level 1 Fingerprint Clearance Card, or ability to obtain upon hire

Preferred Qualifications:

  • 2 or more years post-graduate experience in behavioral health
  • 2 or more years of clinical leadership experience
  • Previous outpatient experience, including IOP
  • Able to provide clinical supervision through AZBBHE

 

With a passion for hiring and retaining the best, MIND 24-7 offers the most competitive benefits in the market for full-time Team Members! Included are medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution and generous paid time off along with holidays. 

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