Mighty is on a mission to help millions of injured plaintiffs get a better deal from the civil justice system. Today, our ownership management platform helps personal injury law firms, medical providers and financial service businesses manage their personal injury liens in more than 500,000 cases worth billions. We are growing our team with the support of a $9M Series A led by IA Ventures and Tribeca Venture Partners in March 2018.
Mighty is looking for a Principal Product Manager to help define, build from scratch, and launch our new consumer-facing software product. This role will report to the VP of Product and will join a growing product team with opportunity for high impact. In this role, you will own the vision, roadmap, features, and execution for new capabilities that will help our end users - accident victims in need of care. The product will power a technology-enabled consumer service at scale.
This is a strategic role impacting the lives of our users, the success of our partners and customers, and the direction of our business. This role will be based in our New York office.
What you'll do:
Create and own our consumer-facing software product, seamlessly unified with Mighty’s people-driven services.
Engage with customers, partners, Mighty’s teams, and 3rd party technology vendors to forge a vision and roadmap that identifies, prioritizes, and creatively solves the highest priority problems/opportunities for users and Mighty.
Partner with UX design, engineering, services, and marketing teams to plan, design, build, launch, measure, and iterate features to fulfill the roadmap and its goals.
Directly own everything from OKRs and high level requirements to user stories and daily engagement with the engineering team.
Combine mastery of quantitative and qualitative data with learned judgment, instinct, and pragmatism to make the best decisions possible in any given circumstance, and then know when to change those decisions.
We want to hear from you if you:
Have 8+ years of product experience with sophisticated consumer services and software (e.g. medical patient portals), in both start-ups and larger organizations
Are passionate about learning, getting to the core insights, collaborating, innovating, and creating
Have deep empathy for our clients and a desire to help them
Are comfortable with change, uncertainty, and ambiguity
Have expertise in consumer user research - ranging from scrappy to best-in-class processes
Have excellent skills for capturing, analyzing, and applying quantitative and qualitative data
Have excellent written and verbal communication skills
Are team focused - care about teammates, value collaboration and input, pick up the trash, and can commit to a direction with which you disagree
Full Benefits - health, vision, and dental, 401(k) with company contribution
Flexible paid time off - take time when you need it