Who we are:

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians.

We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies.

We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that.

Where we’re based:

We are an entirely virtual company, and this is a remote opportunity.

The opportunity:

We are looking for an experienced Medical Scheduler to build and maintain schedules for all Midi clinicians. Working at both a strategic and tactical level, this person will work with clinicians so clinicians' schedules are built proactively and are accurate.

Responsibilities:

Sole responsibility for building schedules for a team of 100+ clinicians
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling patients as needed
Adjusting clinician schedules as needed
Forecast clinical capacity and ensure leadership is kept informed so leadership can make strategic decisions

Qualifications:

Minimum of 1 year experience working for a digital healthcare company is required
Minimum of five (5) years as a Clinical Scheduler building clinician schedules in athenaHealth
5+ years using athenaHealth required
Proficiency in scheduling across multiple time zones
Strong attention to detail

Who you are:

You are obsessed with detail and accuracy. You’re often asked to double-check others’ work, because your attention to the finer details is impeccable. You understand the organization’s objectives, and how the work you accomplish supports them. You have a steady nature that can stay calm under pressure. You would rather over-communicate than risk a task falling through the cracks. People find you to be collaborative, collegial, and professional.

What we offer:

Competitive compensation aligned with experience
Comprehensive health benefits (medical and dental)
Paid time off

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First Name *

Last Name *

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Resume/CV *

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Cover Letter

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Have you worked for a digital health company? *

Which digital health companies have you worked for (name all)? *

How many years of experience do you have creating master schedule templates in athenaHealth? *

Are you an EXPERT in using athenaHealth? *

Definition: You train colleagues and colleagues seek you out for support with athenaHealth questions.

When creating a clinician's schedule in athenaHealth, which method do you use most frequently? *

How do you ensure that the clinicians' appointment availability was created accurately in athenaHealth? *

Knowledge Check #1 This role is responsible for taking patient calls and scheduling them for appointments with their clinician. *

Knowledge Check #2 This role is responsible for building clinical schedules (templates). *

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Clinical Operations Scheduling Analyst

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