Who are Metapack?

No we are not a packaging company – that’s Tetra Pack! We are a tech company that works with a lot of the world’s biggest ecommerce players to integrate them with over 450 carriers around the world to make delivery easy. We are a multi-tenant SaaS platform. We give them the platform to help consumers decide their delivery preference and track the parcel’s progress whilst also providing the retailer with intelligent smart decisions about how to send the parcel – all underpinned with lots of data. We work with well-known global retailers and major brands such as ASOS, Adidas, Burberry, John Lewis, Boohoo, eBay, and Zalando. In fact we work with so many retailers and carriers it’s highly likely that you’ve interacted with us at some point when ordering goods online!

In August 2018, we were acquired by Fortune 100’s 2nd fastest growing company, stamps.com. We have super ambitious and exciting plans all centred around our tech. Metapack will play a role in shipping around 600 million parcels in 2018 and with the wider stamps.com family the number rises to 2.5bn parcels. Metapack has been growing at 40% year on year over the last 5 years and continues to grow at a rapid rate.

Why would I want to be a Project Manager at Metapack?

Our customers are leading ecommerce, retail and B2B organisations that use Metapack products to connect to carriers and to deliver choice and convenience for consumers, across borders and across the world.

Metapack project managers work with our customers to plan, implement and deliver Metapack into the customer’s IT architecture and physical operations in order to meet their business goals, on time, within budget and to high levels of customer satisfaction.

Energy and passion for our business and customers is a part of the Metapack culture – and we love working with like-minded people.

If you’re organised, motivated, driven to contribute to a high-performing team and really want to be part of business that is delivering market leading solutions, then we want to hear from you.

What would I be doing?

  • Starting up, running and managing multiple projects through to successful delivery and project close
  • Managing the handover of projects to internal support and account management functions to ensure the continuity of customer care
  • Communicating with internal and external stakeholders and managing stakeholder expectations.
  • Providing reporting to the business of the status of each project
  • Effectively planning with both internal and external parties to ensure adequate resource is available to deliver tasks to time and budget
  • Managing and maintaining standard project documentation to enable accurate and up to date reporting and timely visibility of risk or escalation e.g. PID, BRD, Actions Log, Risk Register
  • Ensuring accurate time recording is completed by resources allocated to projects to enable accurate billing and reporting
  • Providing a high level of customer service and relationship management, through adoption of the Metapack values

Who are you?

  • Prince II or equivalent certification
  • Minimum three successful years Project Management experience
  • Degree educated
  • Certification or post-graduate training in change management
  • Risk management experience in implementing core systems changes
  • Experience in effectively managing matrix teams and virtual teams in multiple locations
  • Experience of working with retail logistics or shipping software a significant plus
  • Minimum of three to five years of successful external customer management experience
  • Resource management

It would be great if you also could bring

  • Project accounting experience
  • Project Management Office exposure
  • Agile Software Development Life Cycle familiarity and experience
  • JIRA software and project & problem management

What are the perks?

  • the opportunity to cooperate with representatives of the world's largest brands,
  • experience built in cooperation with teams from Great Britain and the USA,
  • open and transparent career paths inside the organization,
  • up to 30 days of vacation per year (additional days are granted along with seniority at MetaPack) + an additional free day for volunteering once a year,
  • free private medical care,
  • attractive life insurance offer,
  • co-financing for sports and recreational activities - the greater, the longer you stay with us,
  • free English, German and Spanish language courses,
  • comfortable working conditions - support for the team and superiors, relaxation rooms, sweets, fresh fruits, integration events,
  • possibility to work in a home-office using equipment provided by Metapack,
  • or in our office prepared in accordance with all safety requirements during a pandemic.

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