Merge Storytelling and Technology

MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.

As our Manager IT Systems Operations,  you will…

Have the exciting opportunity to leverage your skills and experience in a dynamic environment while making a significant impact on MERGE’s technology services.

Be Accountable and Responsible

Google Workspace & GCP Management:

  • Oversee the administration of our Google Workspace environment, ensuring it effectively enables business processes while enhancing collaboration and communication across teams.
  • Ensure compliance with data retention policies using Google Vault and Data Loss Prevention (DLP) tools, with proficiency in implementing and managing these solutions to protect sensitive information and maintain regulatory standards.
  • Maintain and optimize GCP resources, focusing on cost management, performance, and scalability.

Cloud Migrations and Integrations:

  • Lead migration projects, including Microsoft 365 to Google Workspace and Google to Google migrations.
  • Work with stakeholders and partners to ensure smooth transitions during migrations and provide post-migration support.
  • Support the IT Workflow Practice in their efforts to expand the use of Google within MERGE.

AI and Data Initiatives:

  • Collaborate with other teams to utilize GCP’s BigQuery and AI/ML tools to support data-driven projects, including integrations with AI solutions like Gemini.

Automation and Scripting:

  • Develop and maintain automation scripts using Google Apps Script, Python, Application Integration, or other relevant tools to streamline operations.

Collaboration and Communication:

  • Partner with Operations and IT leadership to align Google Workspace and GCP strategies with agency objectives.
  • Communicate technical issues, strategies, and updates effectively to team members and stakeholders.

Monitoring and Performance Optimization:

  • Implement monitoring tools to track the performance and utilization of Google Workspace and GCP services.
  • Regularly analyze usage data to optimize performance and reduce operational costs.

Incident Management and Troubleshooting:

  • Respond to incidents involving Google Workspace and GCP, conduct root cause analysis, and implement preventive measures.
  • Work with cross-functional teams to resolve complex issues.

Continuous Learning and Improvement:

  • Stay up-to-date on Google Cloud technologies and best practices.
  • Propose and implement new tools and processes to enhance the effectiveness of our Google-based infrastructure.

These are the qualifications we’re looking for

  • 5-8 years of experience with Google Workspace and Google Cloud Platform (GCP) administratio
  • Google Workspace Administrator certification required or obtained within the first 6 months of hire
  • Familiarity with Amazon Web Services (AWS) and/or Azure
  • In-depth knowledge of Google Workspace admin tools and services, including GAM (Google Apps Manager)
  • Expertise in scripting and automating using GAM, Google Apps Script, and API integrations for cloud services
  • Experience managing cloud migration projects (e.g., from Microsoft 365 to Google Workspace or Google to Google)
  • Strong analytical skills for troubleshooting and resolving complex cloud infrastructure issues
  • Strong communication and teamwork abilities to work effectively with cross-functional teams
  • Ability to thrive in a dynamic, evolving environment, and a commitment to continuous learning

#LI-DP1

#LI-HYBRID

 

We offer the following: Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus other benefits and perks.

And here’s how we live our values at MERGE

  • Ability. Mastering our craft
  • Agility. Delivering with a growth mindset
  • Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in MERGE’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.