Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About the Role

As a Quality Engineer, you will work as part of the product engineering team responsible for developing testing strategies to effectively test both backend and frontend web technology. The ideal candidate will have basic programming skills such as C, C++, Java, Javascript, Perl, Python and XML, working knowledge of Linux operating system and Microsoft Windows, networking and web infrastructure, hands-on experiences with Linux Shell command line tools and other industry tools.

Responsibilities

  • Work and collaborate closely with the product engineering team to define test strategy  
  • Estimate QA deliverables, design test strategies and create test plans, setup test environment and execute to defined QA schedules 
  • Document test results, analyze and report bugs and errors found during testing and post production. Collaborate with cross functional teams to ensure product quality and customer satisfaction
  • Define and report key quality metrics to measure testing status and effectiveness
  • Troubleshoot customer issues and interface with appropriate engineers to facilitate issue resolution 
  • Design and develop new automated tests leveraging automated testing tools and framework
  • Continuous integration process improvement and innovation

Requirements

  • 3-5 years of industry experience with testing methodologies
  • Strong understanding of HTTP, HTML, CSS, JavaScript and other web and browser concepts
  • Hands-on experience developing test automation using python, JavaScript or equivalent is a plus
  • Familiar with enterprise software quality requirements 
  • Excellent communication skills
  • Comfortable and adaptable in a high-paced and informal environment
  • Experience testing within virtual environments a plus
  • Proficient in speaking and writing Japanese and English
  • Additional language capabilities a plus
  • BS/BA or relevant experience preferred

MSGL-I4

Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Greenhouse (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.

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