The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent.

The Policy Services Assistant I is part of a team that is responsible for tracking incoming and outgoing documents for the Underwriting Department.  Job functions include preparation of new and renewal policies for mailing, preparation of endorsement packets, stocking supplies, and indexing “drop file” mail to ImageRight.

  • Prepares outgoing policy documents for delivery to policy holders and ensures adherence to mailing deadlines.
  • Tracks, updates and re-processes returned mail.
  • Scans, archives, tracks, retrieves, stores, and dispositions all documents sent to ImageRight from various departments.
  • Updates ImageRight documents with accurate naming.
  • Monitors NCCI reports and multiple state bureau websites to identify experience modification and risk ID changes and routes as needed.
  • Prints Experience Mods to ImageRight files.
  • Indexes “drop file” tasks in ImageRight.
  • Stocks processing supplies and prepares endorsement packets.
  • Ensures that archived paper documents are stored and destroyed securely.
  • Performs routine scanner maintenance as needed.

Requirements:

  • A high school diploma or equivalent is required. Experience in insurance is helpful but not required.
  • Must have the ability to type with speed and accuracy.
  • Must have strong organizational skills.
  • Must have the ability to multi-task.
  • Must be proficient with PC, Windows, MS Outlook, Word and Excel.

Our comprehensive benefits package includes all traditional offerings such as:

  • Health Insurance options, Dental Insurance options and Vision Insurance
  • Employee Life Insurance/AD&D and Dependent Life Insurance options
  • Short-term & Long-term Disability
  • Health Savings Account with potential employer match
  • Flexible Medical and Dependent Care Account
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program
  • Legal/Identify Theft Insurance options
  • Long Term Care Insurance
  • Pet Insurance
  • 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
  • 4 weeks of Paid Time Off (PTO)
  • 7 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

  • Flextime schedules
  • Paid Parental Leave
  • Student loan paydown and refinancing assistance
  • Educational assistance for job related courses, seminars, certifications or degrees
  • One paid day every year to volunteer for your non-profit of choice
  • On-site fitness center (Maine & Virginia) or fitness reimbursement
  • Subsidized parking
  • Sit-Stand desks & daily stretch breaks

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MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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