About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality. 

Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces”, “Best Companies to Work For in Hong Kong”, “Best Companies to Work For in Greater China” by Great Place to Work™. 

Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. MEST has invested over $20million into training 400+ individual entrepreneurs and invested in over 50 early stage tech startups. Learn more about us on https://www.meltwater.com/ and https://outsideinsight.com/ 


Our Culture

Our culture is based on a fundamental belief in people and the potential they possess.

  • We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
  • We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
  • We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.


Meet with the team

The Translation Services of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging Meltwater’s media monitoring platforms, the Translation Team focuses on unveiling media insights in the market where our clients are operating. We deliver the most up-to-date, quality-assured and business critical bilingual newsletters based on holistic views of different media outlets and social media. We are proud of ourselves for being a bilingual media intelligence solution partner to the world’s top MNCs and the Chinese firms with overseas branches.



About Media Translator

As a Media Translator, you will be responsible for translating and summarizing information for our clients across industries in Greater China, for instance, ASUS, Philip Morris, Breadtalk, Bulgari, Fosun Pharma, Hays, Nokia, Peking University, Linefriends, Neusoft, SUEZ, Warner Brother and many more. You will have the opportunity to work on insight-based reports.


You will get a glimpse of the very first-hand business news and media insights, 360-degree view of what is going on in multiple industries from local state-owned companies to large multinational firms. You will also have the chance to shine on top-tier clients, influence experiences that touch millions, and grow their analytics competency that is defining cutting-edge branding and consumer analytics. Also you will always be in market trends and staying abreast in the digital market arena! 


You will be closely working with your Translator peers and Client Success team to identify clients’ needs and provide best in class service to ensure clients understand their “Outside Insights”.

A typical day of a Media Translator: 

-Utilize Meltwater platforms to curate newsletters, including both mainstream news sites and social channels (WeChat, Weibo, Facebook, Twitter, Blog, etc.)

-Summarize, translate, research, and proofread for Client’s reports

-Maintain, update internal & external guidelines, glossaries; participate in client meetings/calls to help present Meltwater’s content curation and translation methodology when necessary  


What we would like to see from you

  • Bachelor Degree or above, Major in Translation, Linguistics, English Literature, Language or related field is preferred
  • At least 1 year of English-Chinese translation working experience of in-house or agency side, preferably in the field of media or PR agency
  • Strong ability to precisely translate documents, articles and news with maximal fluency and professional demeanour, free of errors, literal translations and cumbersome expressions that are directly transferred
  • Good command of English & Mandarin (spoken and written); excellent communication skills with ability to communicate with a diverse set of clients and colleagues, at all levels
  • Ability to manage multiple projects, and juggle a diverse workload
  • Ability to work on translation-based newsletters and media reports
  • Ability to handle pressure when delivering to tight deadlines in a fast-paced environment
  • Have a ‘can‐do’ attitude, positive mindset and always be a challenge taker
  • Inquisitive mind and passionate at media and business
  • Attention to detail, commitment to work
  • Approachable and credible personality who inspires trust in clients, internal stakeholders and team
  • Basic skills in MS Office (esp. PowerPoint and Excel)


The perks of working with us!

  • Competitive salary package - Base salary and bonus
  • 20 paid holidays
  • Paid sick leave
  • Social Insurance 
  • Gym membership
  • Holiday benefits
  • Free drinks and snack in the office
  • Fun, ambitious and international working environment
  • Various learning and development opportunities eg. oversea conference, skills development training, online training, expert sharing session, business cases sharing session
  • Regular company subsidized cultural events eg. team dinner, drinks, offsite events, health and wellness class in office, closing day celebration
  • And more...


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