As a Payment Services Associate within our Payment Operations team, you will be integral in helping Melio monitor the movement of individual payments, ensuring the efficient flow of funds through our system. You will play an essential role in ensuring Melio’s partners have a positive experience and a comprehensive fix to any potential issues. 

How you’ll make an impact:

  • Provide critical support Internal and external facing payments
  • Maintain relationships with our financial institution partners to optimize Day-to-day operations
  • Identify system problems and escalating to tech support
  • Work cross-functionally to investigate and ensure the timely movement of money

What we’d love to see:

  • 1-4 years of relevant work experience
  • Familiarity with payments and with experience in high velocity customer experience
  • Strong communication skills, with the ability to handle high-pressure conversations
  • Excellent time management skills by being able to balance multiple projects at one time
  • Driven to grow and take on new responsibilities within a team, while being a great collaborative team player
  • Comfortable in a fast-paced startup environment, while being able to stay patient while managing a variety of situations
  • Bonus points for prior experience working for a bank, tech, fintech startup or a similar environment driven by the vision and success of the company

Compensations, Benefits and Perks:

  • Basic Compensation: $66,000 - $78,000
  • 100% health insurance coverage on selected plans for medical, dental and vision 
  • Competitive compensation package 
  • 401K matching automatically
  • Equity
  • Flexible PTO
  • Weekly lunch perks
  • Fitness classes
  • Plenty of fun team activities
  • Extensive career growth and development opportunities throughout a growing startup

About us: 

When we started Melio, we wanted to build more than an efficient Accounts Payable tool. We wanted to build a service that helps small businesses keep up with business. Melio is a B2B payments experience that not only saves time but also significantly improves cash flow. We aid to make the payment workflow so simple it helps businesses focus on their customers, not their back office. In our Denver, NYC and Tel Aviv offices, our #TeaMelio is made up of hardworking go-getters. We love to celebrate the successes of our team, and the continued success of our growing company! 

Here at Melio, culture is one of our biggest priorities. We champion a team that fosters diversity and inclusivity in all aspects. Regardless of gender, age, race, nationality, sexual orientation, parental status, or disability, Melio will consider all qualified applicants during our process as we are proud to be an equal opportunity employer. Even if you’re on the fence about applying to an open role, please throw your specs in the mix -- we’d love to connect with you!

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