Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
 
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
 
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

The Role:

Hi, I am Rohit, and I’m currently the Chief Digital Officer at Mejuri. I am looking for a Senior Digital Merchandising Manager to join our growing digital team.

We’re seeking a leader who can own and drive the product and category performance of Mejuri’s digital channels, including our website and mobile app. This role will focus on creating exceptional digital experiences, optimizing the customer journey, and delivering results through strategic execution of site content and user journey, always aligning with the company’s goals. Don’t miss this opportunity to shape and drive the digital merchandising strategy for a growing global brand!

What you’ll do:

  • Implement product and category strategies aligned with Mejuri’s business objectives. Drive performance by leveraging data insights to inform decisions on navigation, site content, product placement, and traffic routing.
  • Own the end-to-end execution of site and app content, ensuring it aligns with brand guidelines, marketing campaigns, and seasonal initiatives. Collaborate with cross-functional teams to execute flawlessly on Shopify and Sanity CMS.
  • Optimize navigation, taxonomy, sorting rules, filters, and search performance. Implement dynamic merchandising techniques, including product recommendations, to enhance the customer experience.
  • Monitor and analyze key performance metrics (KPIs), such as conversion rates, revenue, and customer engagement. Use insights to refine customer journeys, landing pages (e.g., collection pages, gift guides, best sellers, and shop all), test strategies (e.g., different ways to merchandise products and content on a landing page, algorithmic vs manual ranking, and product features such as quick add), and identify growth opportunities.
  • Lead digital activations for new product drops and campaigns, ensuring on-time and impactful execution that drives sales and brand engagement.
  • Report on category performance on a weekly, monthly and quarterly basis, and help inform merchandising roadmaps based on key digital insights. 
  • Partner with internal teams and external agencies to execute SEO strategies and continuously improve onsite search performance, reducing no-results queries and enhancing relevancy.
  • Collaborate with product management, UX and analytics teams to develop and execute testing plans. Use insights to drive personalized experiences that boost customer satisfaction and conversion.
  • Stay current on Shopify & Sanity platform updates, leveraging new features and tools to innovate and streamline workflows. Act as an internal champion for Shopify & Sanity best practices.

Key Performance Indicators:

  • Sales per Visit (Conversion Rate, Average Order Value)Category Targets on Digital Channels,
  • Please note that these benefits apply to full-time employees.

What you bring to the team:

  • E-Commerce Expertise: 5+ years in e-commerce merchandising or a similar role, preferably with a direct-to-consumer brand. Experience working on Shopify is highly valued.
  • Analytical Mindset: Proficiency in analyzing data to uncover insights and drive decision-making. Familiarity with tools such as Looker and Mixpanel is a plus.
  • Strategic Thinker: Ability to balance short-term execution with long-term planning to achieve business objectives.
  • Detail-Oriented: Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Collaborative Leader: Experience working cross-functionally with marketing, design, operations, and technology teams. Comfortable coaching and mentoring team members.
  • Customer-Centric: A deep understanding of customer behavior and the ability to think from the shopper’s perspective to create a seamless experience.

Things we consider an asset:

  • Technical Proficiency: Familiarity with Shopify admin, search and sorting rules, SEO, and personalization tools. A general interest in staying ahead of e-commerce technology trends.

Location:

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.

#LI-Hybrid

Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes 

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions 

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment 

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress 

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated 

Accommodation / Accessibility:
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
 
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
 
 

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At Mejuri, it is our mission to cultivate and celebrate inclusivity across all levels of our organization & throughout our candidate experience process, as well as represent the communities we serve. To stay true to creating a process that is reflective of your needs, we are gathering demographic data and kindly request your voluntary participation. We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. You will also have the option to select "Prefer not to answer" for each question. Information obtained will be kept separate from your name or job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts. Your participation will help to drive meaningful change within our company, our culture, and our brand. Our intention is to use this data to inform Mejuri’s Diversity, Equity and Inclusion strategy and roadmap, by identifying areas of priority and importance when it comes to attracting a diverse and represented workforce.

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