About MeetElise

MeetElise is on a mission to revolutionize the housing industry, with the ultimate goal of making good housing more accessible.

Access to affordable housing isn’t just a problem - it’s a global crisis. An estimated seven million affordable and available rental homes are needed in just the US alone, and no amount of government spending or policy have proven to be effective solutions.

MeetElise uses machine learning to address the underlying cause preventing significant advancements in affordable housing: operational costs. By automating the leasing and management of apartment homes, we’re creating a new, low cost operating model that allows for the development of new housing at scale.

Our first product is an AI leasing agent named Elise that converts 65% more prospective renters to residents than a human leasing agent. She answers questions and schedules tours 24/7 and is so human-like that renters say they’re “here to meet Elise” when they show up for a tour.

MeetElise is well-funded by VCs, strategic real estate investors, and customers and was started by technical cofounders from MIT and the University of Cambridge.

Our small, courageous team is building the future we want to live in. A future where housing is affordable, powered by technology, and accessible to all.

About the role

As a Product Designer on the client experience team you will be laser focused on solving user problems. You will work closely with product managers, engineers, data scientists, and product analysts to iterate and build a usable, useful and magical experience that your team can launch. You'll engage across all stages of a project, using your skills in concepting, prototyping, service design, information design, workshop facilitation, and user research. As a T-shaped designer, you have at least one area you're expert in, but can handle a broad range of tasks from preparing assets for engineers to leading sprints.

Responsibilities

  • Deeply understand the needs of leasing agents, community administrators, regional property managers and their organizations

  • Own design problems end to end, from initial concept through shipping and beyond

  • Design systems to make simple, elegant experiences based on intricate workflows and machine learning technology

  • Incrementally develop a UI framework to tackle difficult UX problems

  • Build wireframes, prototypes, and visual designs based on this framework

  • Obsess over the details of interaction, visual, and motion design

  • Work with product managers to define requirements, not just translate them to design

  • Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and ops

  • Partner with our UX research team to better understand the needs of our customers

  • Help establish the bar on the end to end MeetElise client experience

  • Partner closely with engineers to understand technology capabilities, build your outstanding designs, and achieve high quality shipped product

  • Ship, measure, and improve your designs based on quantitative and qualitative feedback

 

Why join

  • Be a key part of the team that is improving the way people discover, explore and experience finding a place to call home

  • Shape the long term future of MeetElise design through product, process and culture

  • Work in a culture of humble, low-ego excellence that is deeply committed to personal and professional growth

Requirements

  • Ability to tackle complex user and design problems

  • Experience working with and conducting user research

  • A portfolio showing your high quality, thoughtful UI and UX work

  • Effective prototyping skills

  • Deep knowledge of building products for mobile and desktop

  • A track record of shipping phenomenal experiences, weathering release cycles, and knowing what details matter at each stage

  • Interest in qualitative and quantitative data to ground key design decisions in real data

  • Proficiency with the latest tools to build design and a strong desire to learn new ones

 

Personal Characteristics

  • An owner's attitude. You don't hesitate to call up business travelers or coordinators for spontaneous research, you empower engineers to get the fit and finish right, and you translate insights from user studies into meaningful action

  • Emotional intelligence. You genuinely care about your teammates and nurture positive relationships even through difficult projects

  • Ability to thrive in a fast paced work environment with the ability to prioritize projects concurrently

  • Action-orientated with the ability to influence others

  • Expertise at developing and conveying ideas clearly in written and visual format - making business concepts and data visually engaging

  • Ego free

Benefits

In addition to the growth and impact you’ll have at MeetElise, we also want to make sure that you’re set up for success and financially compensated for your contributions. 

  • Stock options

  • Competitive salary

  • Medical, dental, and vision coverage

  • 401k benefits

  • Unlimited vacation

  • Monthly fitness stipend

  • Flexible working hours - we look at output, not hours. 

We'll cover $5,000 of relocation from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

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