Are you interested in helping create a brand-new, purpose-driven company in the music industry? Do you thrive in a collaborative, entrepreneurial environment?  If you do, we’d like to get to know you. 

WORKING AT THE MLC

The Mechanical Licensing Collective (MLC) is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is open. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.

THE ROLE

In this role, you will be responsible for outreach to all Digital Service Providers (DSPs) for data-related questions, concerns, and clarifications. You will analyze the nuances and metrics related to each DSP’s business, and identify unusual outliers to maintain accurate and reliable data submissions from each DSP.

QUALIFICATIONS

  • Bachelor’s degree required with a preferred major in data science, statistics, or related field
  • Data-driven and analytical, with a knack for drilling into reports and metrics to glean key insights
  • Technically savvy and adept at working with data using data visualization platforms like Power BI/Tableau, as well as strong Excel skills
  • Minimum 5 years working in a related role that addresses data variances and collaborates for resolving differences, preferably in the music industry with a high-level understanding of the DSP landscape
  • Strong communication skills; skilled at diplomacy and tact
  • Ability to conduct difficult conversations, and manage tension with key external stakeholders
  • Energetic and curious, with a motivation to find and solve issues that may be uncovered through in-depth analysis and investigation

ESSENTIAL RESPONSIBILITIES

AS A MEMBER OF THE DATA ANALYTICS & AUTOMATION TEAM, YOU WILL ENGAGE WITH DSPS TO:

  • Direct data resolution with DSPs regarding questions and concerns
  • Create and maintain healthy DSP relationships to ensure a positive and transparent rapport, while managing conflict effectively
  • Diligently drive all open questions and concerns to conclusion within key statutory deadlines
  • Perform outreach directly with DSPs when questions, concerns, and clarifications arise

AS A MEMBER OF THE DATA ANALYTICS & AUTOMATION TEAM, YOU WILL ANALYZE AND DOCUMENT DSP DATA BY:

  • Routinely monitoring key reports for each DSP, and becoming intimately familiar with the unique nuances related to each DSP’s business model
  • Performing in-depth data analysis, including trend-based historical comparisons to ensure that outliers and unusual results are immediately identified and addressed
  • Maintaining records of conversations that include decisions and expected next steps for DSPs
  • Maintaining information in HubSpot regarding conversations and decisions with individual DSPs
  • Frequently collaborating with Legal, Operations, and Technology team and informing all of outcomes with DSPs

YOU WILL CHAMPION THE MLC’S CULTURE BY: 

  • Applying The MLC’s Guiding Principles to your work and your behaviors
  • Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas
  • Engaging in a diverse and dynamic team; continuing with personal development
  • Inspiring others with your enthusiasm and humility

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