Do you have strong written and verbal communication skills? Are you a people person with exceptional relationship building skills? Do you want to join a smart, hardworking team at fast-paced company? If this sounds like you, MealPal is hiring!

As a Restaurant Experience Representative at MealPal, you’ll work directly with our merchants to ensure they have a seamless experience. You’ll know our product and their accounts inside and out. You will respond to inquiries and troubleshoot issues.

Responsibilities:

  • Respond quickly and effectively to our merchants via email and phone
  • Consistently manage a high-volume of merchant partners
  • Clearly communicate MealPal's value proposition to current merchant partners
  • Proactively work to improve merchants’ experience
  • Use the database to create and manage restaurant profiles
  • Identify new ways to enhance the restaurant experience, as well as to streamline operational tasks

Requirements:

  • Exceptional written and verbal communication skills
  • Ability to work quickly with strong attention to detail
  • Problem solver with a can-do attitude
  • Amazing customer service skills
  • 1-3 years of professional experience
  • Charlotte based

Compensation:

  • Competitive compensation
  • Health benefits & paid vacation
  • Meaningful equity and the opportunity to build something
  • 401(k) with company match
  • Opportunity to work with a smart, passionate team

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