AV Fleet Reliability Technician 

Company Overview 

May Mobility is a self-driving technology company working to transform today's mobility landscape, by starting with a niche market – low-speed shuttles for public roadways. Our vehicles are on the streets of Detroit and Grand Rapids, MI and Providence RI navigating complex downtown scenarios and transporting thousands of people on their daily commute every week. We are establishing a ground game that will propel us into even larger markets in the future. 

Based in Ann Arbor, Michigan, our team develops driverless technology to give people more time to laugh with friends, to solve an interesting problem, or to enjoy the world around them. We’re hiring people who share our passion for building the future, today. 

Job Summary

May Mobility is entering an exciting phase of growth and our team is expanding quickly. We are looking for an Autonomous Vehicle Fleet Reliability Specialist to drive short-term and long-term reliability solutions for fleet vehicles during production and operation. This role will report to the Director of AV Production.

Job Responsibilities

  • Troubleshoot and rework fleet system issues during production and deployment; Issues could be minor manufacturing issues resulting in modules not calibrated, wiring defects, (bent pins, push outs, or complete disconnects) or missing, damaged, or wrong components; Diagnosing and making repairs as necessary
  • Partner with engineering teams to migrate new features to new vehicles
  • Provides recommendations on the design and development for autonomous vehicle hardware with a focus on safety, security, and reliability
  • Develops and provides recommendations for electrical system design solutions
  • Provides technical support from conception to installation and operation
  • Identify and trial new electrical technology and software
  • Prototype and test components and systems
  • Evaluates and documents written solutions and training processes in Confluence; Designs technician training materials and modules (reviews, edits, and revises training materials as needed) for fleet reliability solutions
  • Works closely with suppliers and engineering partners on system integration and manufacturing
  • Continuously enhances technical skills and abilities by staying up-to-date on vehicle technology and fleet material updates
  • Travels locally and nationally to operation sites to train Field Technicians on fleet retrofits and other repairs and/or identifies and resolves fleet reliability issues as required
  • Liaises between operations sites and HQ to ensure seamless communication regarding fleet reliability status
  • Collaborates with Solutions and Support Engineering teams to gather and analyze fleet data to drive long-term solutions
  • Contributes to various fleet solutions improvement efforts within the Production Engineering team
  • Assembles automotive shuttle hardware in a safe and compliant manner, as needed
  • Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice


Qualifications and Skills

Required Qualifications 

  • 2+ years of experience in systems engineering processes and methodologies
  • Associates Degree in automotive technologies
  • Vehicle Technician Certification and/or 3+ years experience troubleshooting, repairing, and/or assembling vehicles, or US Army MOSC 915A, 91B (63B)  Automotive Maintenance and Wheeled Vehicle Mechanic experience
  • Strong understanding of vehicle electrical CANbus systems and diagnostics
  • Experience in automotive electrical systems testing, failure analysis, and root cause identification
  • Ability to interpret engineering documents, including CAD drawings and wiring diagrams
  • Excellent oral and written communication and presentation skills
  • Experience interfacing with customers
  • Exceptional collaboration skills, able to work with multiple people and manage a variety of projects simultaneously
  • Valid U.S. Driver’s License
  • Ability to undergo driving record check
  • Ability to travel up to 75%

Physical Demands

  • Ability to lift up to 50 pounds and occasionally lift up to 80 pounds 
  • Ability to stand for long periods of time
  • Must be able to bend, stretch, kneel, and squat to perform vehicle inspections
  • Ability to perform work underneath vehicles 
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Desirable Qualifications

  • Bachelors degree in Electrical Engineering or an equivalent technical field
  • 3+ years demonstrated experience training technicians in automotive repairs
  • Demonstrated experience troubleshooting autonomous vehicle systems
  • Linux experience 

Benefits and Perks

  • Salary:  $60,000 - $65,000 per year
  • Health insurance benefits including vision and dental
  • Unlimited paid vacation policy, paid holidays
  • Meaningful stock options
  • Daily catered lunch at HQ

May Mobility, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. May Mobility, Inc.  is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.



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