Maven is looking for an outstanding Desktop Support Engineer to join our Technology team in Sydney. Our Infrastructure team is a set of broad-minded technologists with diverse backgrounds, who focus on continuously improving the end-to-end resiliency, scalability, visibility, usability, and supportability of Maven's technology systems. 

 

WHAT YOU’LL DO AT MAVEN:

The Desktop Support Engineer at Maven has full-stack responsibility for Windows desktop and server environments, virtualization, communication and collaboration systems, telephony, and more. 

You will:

  • Work directly with developers, traders, and business leaders to recommend and implement solutions which can positively impact Maven's business
  • Manage the installation and configuration of desktop computing solutions
  • Provide first level support for the Windows desktop environments
  • Coordinate and execute staff desk moves
  • Set up desks for new staff
  • Follow and update procedural documentation
  • Maintain and update inventory of office IT equipment
  • Configure telephones, printers, and other common office technology
  • Work with external vendors and suppliers as required by the business

WHAT YOU’LL NEED:

  • Experience engineering desktop environments for maximum reliability and ease of management using Active directory, Group policy and software provisioning tools.
  • Strong history of managing Windows Server systems and their associated infrastructure
  • Extensive understanding of storage systems
  • A drive to automate tasks (strong PowerShell and/or Python skills) 
  • Deep familiarity with Office 365 and BYOD remote computing
  • Good understanding of networking technologies 
  • Willingness to take ownership of processes and technologies
  • History of continuous technical growth

WHAT WE OFFER:

  • We have a great engineering environment where technology is key to our success
  • We use the latest technology available and update our technology stack to stay at the forefront of the development world
  • Working in our Sydney office will give you an upside of start-up culture without the associated risks
  • We are growing fast! You will have plenty of opportunity where you will have significant impact on our business
  • We are flexible and care for our employees - you will have a monthly well-being allowance for you and your family, 25 days of annual leave, in-office lunch and a subsidy when you start to set up your home office

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