Staff Product Manager-Billing

Purpose of the role:

• To be part of the global MATRIXX Product Management organization and interface with other teams such as sales, pre-sales, services and engineering for product roadmap development.
• To work with MATRIXX's customers/partners and understand the business use-cases, gather functional & technical requirements and identify potential product gaps.
• Participate in bid responses and solution proposals and align responses with product roadmap.
• Engage with customers and prospects on product feature and roadmap discussions.

Key responsibilities:

• Act as the primary focal point for the customers for any product roadmap or strategic initiative discussions.
• Liaison with the field teams, partners, and customers to define long term strategic product roadmap.
• Able to present product roadmap vision to stakeholders; defending and adapting as necessary based on feedback. 
• Able to communicate the vision of major new features effectively. Create extensive high-quality supporting collateral and deliver the key message with strong presentation skills in front of both internal and external audiences.
• Own management of various domain areas with in MATRIXX CCS (Converged Charging solution) suite of applications.
• Familiar with MATRIXX product capabilities, to map with the higher-level business requirements from customers and effectively engage in low level technical requirement tickets progress with the development team.
• Document business requirements with clarity. Capture use-cases, functional & non-functional requirements, assumptions, and context diagrams.
• Act as interface between the MATRIXX engineering and MATRIXX’s partners and be responsible for the solution specification and acceptance of work.
• Review high-level and detailed design specifications and check for adherence and coverage of business requirements.
• Ensure the right blend of trade-offs to maximize the product impact in the marketplace.
• Work with product marketing and sales to create product positioning, content, collateral, and tools.

Required skills and experience:

• Proven experience with hands-on product management or technical pre-sales in the telco BSS areas.
• Previous experience defining integration requirements and interface specifications between Network, OCS/CCS, Billing, CRM, Catalog and Order management and other northbound & southbound applications.
• Strong expertise with Cloud Native concepts, cloud services and public & private cloud deployments.
• Experience with API technologies, application integration and communication (Asynchronous/Synchronous) including security and data transformation.
• Excellent verbal and written communication skills, with an ability to express complex technical concepts in business terms.
• Experience working with remote and highly distributed teams with little supervision.
• A strong background in a customer-facing technical role (including responding to RFPs and building technical proposals).
• The ability to travel (approx. 30%), both domestically and internationally
• Hands on approach to understanding, configuring, and testing software.
• Able to respond quickly to changing business needs, priorities, and timelines. 
• Experienced in a Telco BSS and/or OSS applications.
• Ideally qualified with BS degree in Engineering, Computer Science, Information Technology or equivalent.

Desirable skills

• Knowledge of TMForum industry standards, Converged Billing (processes, functionality and integrations).

Competencies:

• Influencer - Connecting with someone new and winning them over.
• Adaptability - Embraces the pivot, problem-solver, doing what needs to be done
• Self-Confident - Confidence in their ability to take risks and manage their own lives, having an inner compass that gives them certainty in their decisions.
• Communicator - Ability to easily put thoughts into words: good conversationalists and presenters.
• Boldness - Creates alternative ways to proceed; quickly able to spot the relevant patterns and issues of any given scenario.
• Forward Thinker - Willing to question the status quo. Unafraid to challenge convention, looking for innovative solutions and outcomes that move the needle.
• Analytical, Data Driven - The ability to think about all of the factors that might affect a situation.

Key Behaviors:

• This role is ideal for someone who is excited about working in a fast-paced, start-up environment that is both dynamic, yet flexible.