We are seeking a Service Attendant to support Repriorment Services staff and residents including assistance with events, set up and break down of meeting rooms, resident well-being checks, carrying and delivering packages and serving as back-up to concierge desk staff to provide relief during break periods. 

This position is for full-time. Weeknight, weekend, and holiday availability required. 

ESSENTIAL FUNCTIONS 

  • Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc.
  • Assisting residents with lockouts and conducting well-being checks; analyzing the situation and subsequently addressing residents’ needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction
  • Carrying and delivering items and packages; delivering birthday balloons and cards from The Mather to our residents
  • Using Microsoft Outlook or other software as implemented, complete room reservations and coordinate work orders for assistance by other experience centers (such as building services, housekeeping and culinary services)
  • Responds in a timely manner to radio requests requiring immediate attention
  • Functions as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations such as call offs or other unplanned absences.
  • Completes daily check-in report.
  • Assisting Repriorment Services experience center with special events
  • Assist with audio/visual set ups such as movies, virtual meetings and presentations 

QUALIFICATIONS AND SKILLS 

Required: 

  • High School graduate
  • Excellent customer service skills
  • Ability to utilize MS Outlook and work order software systems
  • Ability to prioritize and organize multiple demands on time and projects. 

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

  • A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
  • A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
  • Convenient, subsidized parking (or public transportation for certain locations)
  • Our SELF program, which allows for team members to be reimbursed up to $75 per year for items and experiences that support their self-care, from yoga classes to art supplies to concert tickets

Benefits-eligible team members can take advantage of:

  • Medical, dental, and vision plans
  • Tuition reimbursement for continuing education
  • Extended illness benefits
  • Employee wellness programs
  • Short- and long-term disability insurance
  • Life insurance - free to all team members 

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Mather Place

Mather Place is an independent living rental community for those 62 and better, located in the heart of Chicago’s North Shore in Wilmette, Illinois—a short walk from Old Orchard shopping center. Mather Place includes 179 independent living apartment homes, as well as two restaurants, a fitness center, an art studio, a library, and more.

Mather Place is located at 2801 Old Glenview Road in Wilmette.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to a diverse workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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