Social Services Coordinator

We're seeking a Social Services Coordinator to join our new luxury senior living residence in Tysons Corner, Virginia. The Social Services Coordinator will play a crucial role in assisting the Administrator in Social Service intervention to residents and families including assessment, admissions, care planning process, transitional and discharge planning activities, and resident rights within the guidelines established by federal, state and Mather policies and procedures. The Social Services Coordinator creates meaningful moments in the lives of residents, visitors, and staff by demonstrating Nextraordinary behaviors.

This position is full-time, hourly, based out of The Mather in Tysons Corner, and will plan/participate in community outreach events. Weekend and holiday availability as needed required. 

ESSENTIAL FUNCTIONS

• Coordinates and documents; residents Plan of Care and Care Plan Conferences, completes the social services portion of the MDS, social services provided to residents, and family members or responsible parties.
• Facilitates and maintains documentation of Advance Directive and Resident Rights in compliance with company policies, federal and state regulations
• Plans and coordinates transitional movement, discharge and post-discharge care needs.
• Facilitates admissions process.
• Serves as resident advocate to assist residents, resident representatives, or resident groups and responds in writing to any complaint on behalf of residents.
• Actively participates in QAPI process
• Coordinates and/or provides education and support to staff, residents and families pertaining to psych-social issues including illness, aging, trauma informed care, loss, and death and dying 
• Supports budget process and maintains fiscal accountability
• Participate with the interdisciplinary team in tracking and managing resident behavioral expressions and assisting with the development of person-centered plan of care to address these needs.
• Make referrals and obtain needed services from outside entities (e.g., talking books, absentee ballots, community wheelchair transportation)
• Provide referrals for residents (e.g., applying for pensions, referrals to advocates for creating advanced directives, referrals to funeral homes for preplanning arrangements)
• Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity
• Is competent in acting in emergency situations based on Safety Manual, Internal and External Emergency Preparedness and other policies
• Complies with Mather Code of Conduct, Policies, Compliance Programs, and all applicable laws and regulations in performance of one’s job duties; reports all known and suspected violations to their supervisor or manager, Mather Compliance Officer, a Human Resources representative, or the confidential team member helpline
• Identifies care center issues, proposes possible solutions and successfully adapts to changes as part of QA/PI process.
• Assists in licensing and survey preparedness and processes.

QUALIFICATIONS AND SKILLS

Required:

• 2+ years of long term care, hospital or related healthcare experience in leadership role; or 4 year college degree in social services or related field
• Excellent verbal and written skills
• Ability to multi-task and intervene in crisis/conflict situations
• Excellent customer service techniques and approach
• Knowledge of related state and federal regulations
• CPR/AED certification

Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.