Join our team as the Director of Building Services and play a key role in the newest life plan luxury community in Tysons, Virginia. In this role, you will be responsible for selecting, developing, and leading the building services team. Your team will ensure that all community areas and associated computerized, mechanized, and manual equipment and operating systems, as well as the campus grounds, are consistently maintained in excellent, safe, operational condition through timely preventive maintenance and proactive follow-up. Your team will engage with the residents, during move-in and establishment of their new home. Timely tracking and follow-up to all service requests is paramount, as is genuine customer service, and creating an environment where the residents feel they are our #1 priority. You will partner with the General Manager as a member of the leadership team to lead the pre-opening and opening building services processes. You will be a culture steward, enlivening the Mather culture, creating, and delivering a first-class team member and resident experience. This role will supervise a team of 10-12 professionals including Chief Engineer (Assistant Director of Building Services), building engineers, maintenance technicians, and painters. The successful candidate will have a passion for serving older adults, will be based within easy commuting distance to the community, will have 3-5 years of progressive supervisory experience leading a building services/facilities or engineering department in hospitality, healthcare, or life plan communities, and will remain flexible to work weekends and holidays as needed.
Essential Functions:
- Selects staff and provides on-going training and performance management.
- Manages timely completion of all resident and staff maintenance requests and work orders.
- Implements and monitors ongoing PM program for equipment, buildings, public areas, operating systems. Ensures maintenance of buildings, equipment, and landscape. Maintains written standards of excellence for department performance and continually measures performance to meet or exceed standards.
- Oversees the scheduling of home renovations and vendor certification.
- Coordinates work performed by outside contractors based upon the operational needs of the community.
- Prepares and manages departmental operating budget and reports; community Capital budgets and reports; establishes and maintains necessary departmental historical records.
- Coordinates and conducts periodic fire drills and oversees regular testing of fire and life safety systems in accordance with regulatory requirements and company standards.
- Provides expertise and assistance for all emergency repairs and complex system problems.
- Maintains sufficient inventories of all necessary operating supplies, materials, and equipment.
- Leads safety committee
- Educates team members on the importance of maintaining the physical asset, and how to safely and properly operate equipment.
- Is a leader in achieving and maintaining LEED building certification.
- Continually looks for best usage of electricity, energy, etc.
- Implements cross training opportunities to build skill and competency within building services.
- Be a Mather ambassador in the local community.
Qualifications and skills
Required:
- 3-5 years of progressive supervisory experience leading a building services/facilities or engineering department in hospitality, healthcare, or life plan communities
- Proven track record in delivering a great team member experience
- An up-to-date understanding of life safety codes
- Practical knowledge of various trades, plumbing, carpentry, electrical, mechanical, air conditioning and refrigeration, kitchen equipment, boilers and chillers, and the overall mechanics of building operations and maintenance.
- Strong computer skills (MS Office); ability to work with spreadsheets, develop and maintain documents, and develop presentations
- Strong written and verbal communication skills (English)
- Excellent organizational, interpersonal, and fiscal management skills (expenses and payroll cost control)
- Ability to facilitate meetings
- Strong attention to detail, analytical and problem-solving skills
- Ability to prioritize tasks
- Ability to act with integrity, professionalism, and confidentiality
- High School Graduate; 2 years College or Trade School
Preferred:
- Experience in construction
- Spanish language skills
- US EPA 608 certification
- LEED and WELL experience
Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Our SELF program, which allows for team members to be reimbursed up to $75 per year for items and experiences that support their self-care, from yoga classes to art supplies to concert tickets
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance - free to all team members
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About The Mather:
The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more.
The Mather is located at 7929 Westpark Drive, Tysons.
About Mather
Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to a diverse workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
