As Marqeta’s Lead Product Manager for Business Technology, you will own the vision, strategy and execution of our GTM systems roadmap and serve as a technology partner for our stakeholders leveraging our CRM tech stack which includes Salesforce Sales Cloud, Salesforce CPQ, Marketing, Contract Lifecycle Management and other internal products.
You will collaborate with multiple stakeholders including revenue operations, deal desk, customer success, marketing, legal, finance and engineering teams. You will curate a systems roadmap that accelerates sales processes, automates processes for internal users, elevates user productivity and leverages AI features from the various SaaS platforms.
As a senior member of the team, you should be comfortable evaluating and recommending out-of-the box and custom solutions inside and outside the Salesforce platform. Data integrity and data governance are also critical responsibilities. Collaboration with data teams is a key responsibility to help ensure data definitions and data relationships are maintained across the CRM tech stack. You balance KTLO, compliance, new products and cross-team initiatives.
The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to understand and clearly articulate the business problem, translate technical information into layman’s terms, explain different design options and work with our engineers to deploy the correct solution using best practices and solid engineering fundamentals in an Agile framework.
The impact and visibility of your work will directly align with strategic company-wide initiatives, improve customer experiences and increase productivity for internal users.
We work Flexible First. This role can be performed remotely anywhere within the Toronto or Vancouver Metro areas, as well as Waterloo, Canada. We’d love for you to join us!
The Impact You'll Have
- Develop the overall vision and execute a systems roadmap
- Portfolio includes Salesforce (Sales Cloud, CPQ), Marketing, CLM, Data Enrichment and other integrations with 3rd party SaaS apps
- Innovate, automate and define scalable solutions with a focus on exceptional external customer experience, internal user experience and data integrity
- Leverage AI and GenAI for insights, automation and next best action
- Drive decisions on vendor contracts, products, license quantities and pricing
- Collaborate with the Salesforce engineering team to identify solutions and tradeoffs
- Partner with internal operations teams to ensure systems are compliant
- Participate in daily standups and perform stakeholder demos
Who You Are
- 8+ years product management and product roadmap experience
- Experience working with Sales Cloud, CPQ and Shield
- Experience working with a CLM and Marketing tech stack solutions
- Experience working in Agile / Scrum environments
- Experience with with complex multi-phase projects
- Experience working on integrations with SaaS tools
- Effective collaboration and clear communication skills (verbal and written)
- Strong knowledge of Salesforce Objects and Data Model
- Strong declarative knowledge, understands tradeoffs of using code
Nice-To-Haves
- Salesforce Administrator Certification
- Salesforce Advanced Administrator Certification
- Salesforce Sales Cloud Consultant Certification
- Salesforce Service Cloud Consultant Certification
- Salesforce CPQ Certification
- Salesforce integrations experience
Manager
- Faraz Fazel
Recruiter For This Role
- Rebecca Yuen
Typical Process
- Application submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 126,000 - 167,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo.
– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.
– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.
– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.
– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.
