WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 170+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟

We are seeking a self-motivated Employee Lifecycle Manager who is passionate about their role and understands the importance of a high-quality employee experience for organizational success.

Our ideal team member is open-minded, solution-focused, and dedicated to making a positive impact on the employee journey. They should be capable of leading change and committed to continuous development.

WHAT YOU'LL DO 🚀

  • Develop and revamp employee lifecycle processes to meet the needs of our growing teams and ensure the best possible experience for our employees.
  • Take ownership of and drive employee lifecycle operating processes, including pre-boarding, onboarding, relocation support, employee transitions, performance review, and off-boarding.
  • Provide subject matter expertise for queries on employee lifecycle matters.
  • Consistently identify and implement improvements to the employee journey and experience by engaging with staff and incorporating best practices.
  • Monitor key HR metrics, manage employee data, and support reporting, audit, compliance, and data integrity initiatives.
  • Build strong partnerships with internal teams with a customer-first approach (Finance, HRA, IT, People Programs, Talent Acquisition).
  • Foster a collaborative and supportive environment with leaders from other functions.
  • Identify areas for automation and process improvement to streamline HR procedures.
  • Create an environment and processes that support the growth and development of teams and people, ensuring they can fully realize their potential in alignment with the company's and their personal goals.
  • Become an internal and external champion of Manychat’s values.

WHAT YOU'LL BRING 💥

Must haves:

  • 3+ years of relevant experience.
  • Experience in designing, implementing, and improving HR processes.
  • A product manager mindset for implementing employee programs and processes.
  • Fluent English proficiency.
  • Excellent communication skills and a positive mindset.
  • Strong attention to detail and a refined sense of taste.

Nice to haves:

  • Experience working in a multicultural environment and managing a team distributed across different countries.
  • Proficiency in Spanish and Russian.

WHAT WE OFFER 🤗

We care about your growth, well-being, and comfort

  • Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
  • Relocation support through airplane tickets, accommodations for up to three weeks, and a relocation bonus.
  • Professional development budget for relevant conference tickets, training programs, or courses.
  • Flexible benefits plan to choose the perks that fit your needs.
  • Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
  • Free meals and snacks in the office.
  • Hybrid work format to choose between home and office.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

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