WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 180+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟

We are seeking an experienced and tech-savvy People Program Manager who is passionate about crafting an amazing employee experience. You’ll join our global HR team and report to HR Operations Lead.

The ideal candidate is self-sufficient and solution-focused, possesses a 'can-do' attitude, can pivot quickly, and has solid leadership skills.

WHAT YOU'LL DO 🚀

  • Develop and maintain a tailored performance review process aligned with Manychat's objectives.
  • Manage updates and enhancements to the People portal, ensuring it is accessible and user-friendly.
  • Maintain detailed documentation of the employee journey and update as necessary.
  • Proactively seek opportunities to improve the employee experience using best practices.
  • Lead HR technology projects and advocate for their implementation.
  • Foster effective relationships and partner with key stakeholders to design and deliver the technology stack.
  • Identify areas for automation and process improvement to streamline HR procedures.
  • Track HR metrics, manage employee data, and support reporting and compliance efforts.

WHAT YOU'LL BRING 💥

Must haves:

  • 3+ years of relevant experience in HR program management.
  • Experience in designing, implementing, and improving HR processes and tech solutions.
  • A product manager mindset for implementing employee programs and processes.
  • Demonstrated ability to create order out of chaos with minimal oversight.
  • Fluent English proficiency.
  • Excellent communication skills and a positive mindset.
  • A strong value for and excellence in direct communication.
  • Strong attention to detail and a refined sense of taste.

Nice to haves:

  • Experience managing end-to-end performance review processes, including design, implementation, and ongoing improvement.
  • Expert knowledge of Notion and Miro.
  • Proficiency in Spanish.

WHAT WE OFFER 🤗

We care about your growth, well-being, and comfort

  • Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
  • Relocation support through airplane tickets, accommodations for up to three weeks, and a relocation bonus.
  • Professional development budget for relevant conference tickets, training programs, or courses.
  • Flexible benefits plan to choose the perks that fit your needs.
  • Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
  • Free meals and snacks in the office.
  • Hybrid work format to choose between home and office.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

 

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