WHO WE ARE 🌍
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners.
With 140+ teammates across three global offices — Barcelona, Yerevan, and Austin — Manychat helps businesses improve their ROI and grow faster.
No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat supports more than one million businesses in over 170 countries across the globe.
WHO WE'RE LOOKING FOR 🌟
As one of our first Staff Product Designers, you will play a pivotal role in evolving the design of Instagram Message Marketing, Manychat’s flagship product area.
We are on the lookout for a highly skilled individual adept at taking charge and driving success for a technologically complex product catering to sophisticated customers.
You’ll be directly reporting to Tim, our visionary Head of Design, known for his groundbreaking UX and HMI leadership at Arrival.
By joining the team, you will have the chance to:
- Learn from and collaborate with some of the brightest product minds in the industry.
- Work on the cutting-edge product used by millions around the world.
- Be part of a fast-growing company that is making a real difference in the world.
WHAT YOU'LL DO 🚀
- High Level Design Craft: Take charge of UX for Instagram Message Marketing – a major revenue driver at Manychat.
- Clear Communications: Present design concepts and advocate for your decisions to various stakeholders.
- Collaboration: Work closely with Engineering, Research, Product, Localization, Sales and other teams to align product design strategy with the business goals.
- Measurable Impact: Drive and own the product design impact within your domain.
- Mentorship and Leadership: Foster a design-centric culture, inspiring innovation and out-of-the box thinking, and help other designers evolve their craft.
WHAT YOU'LL BRING 💥
- Exceptional Product Design IC: Significant experience in leading design craft in a tech company.
- XFT Communications: Experience closely collaborating with people in various product and business roles.
- Holistic Product Expert: Experience in aligning design strategy for one product area with the others, as well as with the larger business goals.
- Metrics and Data: Demonstrated understanding of how to measure success and impact of product design.
- Presentation and Argumentation: Experience in presenting product design and clearly articulating your decisions to various stakeholders.
- Language Proficiency: Fluency in English, both written and spoken.
Nice to haves:
- Ideally, you’re based in Barcelona, London, or Amsterdam, or open to relocating to Barcelona. It’s also possible to be initially based elsewhere in Europe and travel to Barcelona occasionally.
- If you’re in Barcelona, you’ll be expected to spend some time in person at the office weekly. For London and Amsterdam-based candidates the work will begin in a remote format.
WHAT WE OFFER 🤗
We care about your growth, well-being, and comfort
- Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
- Professional development budget for relevant conference tickets, training programs, or courses.
- Flexible benefits plan to choose the perks that fit your needs.
- Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
- Hybrid work format to choose between home and office.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
