WHO WE ARE
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners.
With 140+ teammates across three global offices — Barcelona, Yerevan, and Austin — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale.
No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.
WHAT WE'RE LOOKING FOR
We are seeking an Engineering Lead for Marketing Initiatives to foster the team's growth, support members in reaching their potential, and oversee the enhancement of our marketing technology stack to ensure it aligns with our strategies and goals.
WHAT YOU’LL DO
- Collaborate closely with the marketing team to take charge of the marketing technology stack, aiming to enhance team performance and efficiency.
- Set clear job expectations, monitor performance, provide coaching and feedback, and enforce policies and procedures to achieve desired outcomes.
- Oversee the recruitment, selection, onboarding, and training of team members, fostering a safe and growth-oriented work environment.
- Coordinate with operational departments to maintain smooth work processes and contribute to business improvement initiatives.
- Ensure alignment of our marketing technology stack with our overarching marketing strategy, making necessary improvements and optimizations.
- Analyze internal costs and monitor competition pricing to develop effective pricing and discounting strategies.
- Keep up with industry and MarTech trends to continually optimize our tech stack and processes in alignment with the marketing roadmap.
- Stay updated on professional and technical knowledge through educational workshops, publications, networking, and participation in professional societies.
WHAT YOU’LL BRING
- Proven experience in marketing technology management, preferably in a leadership role.
- Demonstrated ability to drive results and foster a collaborative work environment.
- Strong leadership, communication, and team management skills.
- Analytical mindset with the ability to translate data into actionable insights.
- Understanding of modern engineering practices and how to implement them in team work.
- Strong understanding of MarTech tools and trends, with the ability to leverage them effectively.
- Understanding the architecture of service buildings and their integrations.
- Experience working with cloud solutions infrastructure (AWS / GCP / Azure etc.).
WHAT WE OFFER
We care about your growth, well-being, and comfort
- Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
- Professional development budget for relevant conference tickets, training programs, or courses.
- Flexible benefits plan to choose the perks that fit your needs.
- Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
