WHO WE ARE
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners.
With 150+ teammates across three global offices — Barcelona, Yerevan, and Austin — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale.
No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.
WHAT WE'RE LOOKING FOR
We are seeking a dedicated cybersecurity & privacy compliance professional looking to contribute to a vibrant and innovative company.
As part of the team, you will report to the Head of Security, and assist in navigating the complex landscape of legal and regulatory compliance and tuning our anti-fraud processes and operations.
WHAT YOU’LL DO
- Manage Cybersecurity & Privacy programme, asses and remediate risks, and review controls.
- Maintain our cybersecurity certifications (ISO 27001, SOC 2) and privacy initiatives (GDPR, CCPA, LGPD).
- Develop, execute, and upkeep of a comprehensive compliance and cybersecurity program in line with legal and regulatory guidelines throughout the organization.
- Collaborate with business and technical leaders to ensure seamless integration of the compliance program throughout the business.
- Develop and implement cybersecurity & privacy compliance training initiatives for employees.
- Maintain and enhance cybersecurity & privacy policies and procedures to ensure compliance with all relevant certifications, laws and regulations.
- Collaborate with our anti-fraud team
- Conduct compliance audits and risk evaluations periodically.
WHAT YOU’LL BRING
Must haves:
- Bachelor's degree in compliance, law, data science, business analytics, or a related field. Master's degree is a plus.
- At least 5 years of experience in a cybersecurity & privacy compliance role.
- Good understanding of privacy laws (GDPR is a must), regulations, and privacy/cybersecurity compliance frameworks (ISO27001, SOC 2, NIST CSF).
- Excellent communication and interpersonal skills.
- Fluency in English is mandatory.
- Proven ability to work collaboratively with cross-functional teams.
- High level of organization, strong attention to detail, and ability to thrive in a fast-paced environment.
Nice to haves:
- Relevant privacy or cybersecurity certifications (e.g., CISSP, CIPP).
- Knowledge of cyber awareness platforms (eg. KnowBe4)
- Knowledge of OFAC regulations.
- Knowledge of Spanish.
WHAT WE OFFER
We care about your growth, well-being, and comfort
- Professional development budget for relevant conference tickets, training programs, or courses.
- Flexible benefits plan to choose the perks that fit your needs.
- Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
- Hybrid work format.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
