Role: India Operations Manager
Salary: $50,000-$80,000
Location: India is ideal but not required. The right candidate can be anywhere in the world. This is a remote role with travel as required.
Manufactured is a venture backed inventory platform. We are building the first inventory exchange for SMBs creating, making, and selling physical products around the world. We serve customers doing $1M - $100M in annual revenues in Fashion, Accessories, Healthcare, Construction Materials, CPG, Food, Electronics, Home Goods, Industrials, and Commodities.
With over 800+ vendors across 25 countries (and growing), we make the inventory cycle a breeze by handling everything from vendor discovery and negotiation to shipping, warehouse coordination, quality control, PO advances, through to collections. With over $150 million in volume powered by Manufactured since we launched in 2019, we deliver a compelling inventory partnership for fast growing SMBs.
We are a post-Product Market Fit, Series A startup that is growing 850% Year on Year. There is tremendous opportunity in our ~45 person team to take ownership, make an impact, and build an extremely rewarding, accomplished career.
We don’t care about:
- Where you went to college
- What you studied
- If you’ve worked at blue chip companies
We do care about:
- What you’ve done
- What you can do
- How you’ll do it
This looks like:
- Making success a priority: We value ownership, initiative, and tenacity
- Having a point of view: We hire smart people and want to hear opinions. We’re low ego, and we welcome feedback and new ideas informed by data and intuition
- Being a good person and teammate: We all contribute to a positive, inclusive workplace. Direct communication, kindness, and integrity are non-negotiables
You’ll be trusted and challenged to do your best work in a fast moving, high performing environment. If this sounds like you, please read on!
The right candidate has years of experience sourcing products and managing production in India. He or she should have a keen understanding of how to evaluate factories, negotiate costing, review quality inspections and guide the process for producing goods from factory discover to finished product. Ideally he or she has experience in apparel or building materials production, or in multiple consumer product categories.
Qualifications:
- 8-10 years experience sourcing, procurement and/or quality control in India
- You are a true expert in manufacturing in India. You are well networked with vendors and understand how business operates there
- You speak the local language and are comfortable with the local nuances including values, customs, and business norms
- You’ve successfully managed production and delivery of multiple products in India
- You have a proven track record of working with customers in India and have multiple examples of success working with different partners
- Ideally, you live in Mexico but this is not required
- YOU OPERATE WITH THE HIGHEST ETHICAL STANDARDS. You do not take kickbacks from partners. Manufactured has a zero tolerance for unethical business practices and we will prosecute for any unethical or illegal behavior
- Startup experience is nice to have
The role:
- You’ll represent Manufactured in India and neighboring countries and provide support for offshore manufacturing in the area
- Expand our network of vendor partners in India. You’ll constantly build our vendor pipeline by fostering new relationships with vendors and promoting awareness of our brand
- Diversify our vendor partnerships. You’ll identify and partner with vendors in a variety of different industries
- Trusted advisor to internal and external partners on manufacturing in India
- Verify and onboard new vendors to Manufactured
- Manage ongoing relationships to ensure high standards and strong mutual benefit
- Lead pricing and negotiation to achieve our business targets
- Oversee quality and manage production to ensure timely and high quality delivery
- Stay current on local policy, trends, and culture that affects manufacturing and India. Use your expertise to recommend new solutions and approaches for our solution in India
- Ensure high ethical standards for all operations and uphold Manufactured’s commitment to ethical business practices
Working at Manufactured:
We’re a remote first company, based in Los Angeles. Our team is around forty people, and growing quickly.
Manufactured is a small, fast growing startup. Which means we deal with ambiguity and require a sense of ownership from all our team members. This is reflected in our core values.
Our core values are:
Urgency: Always act like an owner, seek help in case of delays beyond 48 hours, move quickly when you have enough information (usually 70-75%), know when to dive in if there’s a crisis, and hold true to the best possible timelines without compromising on quality, value or process.
Authenticity: Be Authentic, be real, be respectful both, in front of and behind a person’s back. If you are frustrated, you’re frustrated. If you’re stuck, you’re stuck. If you’re worried, you’re worried. Let's support each other in resolving these issues. Be upfront and respectful in your conversation. We are a multi cultural, distributed, global team. Respectful authenticity in communication is critical.
Contextual Ownership: Our business is as much about people and relationships as it is about technology and process. We take time to build relationships and understand the needs of our internal and external partners. Context and empathy helps us understand the “why”. We set goals and drive outcomes based on context and realities, rather than tasks and process alone.
Effectiveness: Did it work? Did it solve the problem? Was it a short term hack? or a long term process solution that benefits everyone? Was it something we can use to grow / move forward or was it a defensive solution. Did we meet our stakeholders’ expectations, did we exceed them? Did our stakeholders all win? Are you using your time correctly? Are you helping your team members use their time well? Are you contributing to the growth of the company?
Critical path thinking: "What is the shortest risk-mitigated route to the Best Potential Outcome?"
Our CEO and Co-Founder, Pranay Srinivasan, writes often on LinkedIn about our culture and operating principles. We recommend these articles in particular:
Our Core Values
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