Sr. Product Designer – Mobile
Who we are
MANTL is a NYC-based venture-backed enterprise FinTech platform serving the U.S. commercial and retail banking market. In short, our product set offers modern tools and experiences for the customers and operators of the 10,000+ banks nationwide that are subject to crumbling legacy infrastructure.
Yup. We realize that in no way sounds sexy. But listen, our customers think we’re super sexy.
Why? Because we’re the only one in this industry who actually put in the effort (more about that on our follow up call ;). But also because our digital products can do crazy things, like take a bank’s online customer conversion rate from single digits to over 70% (where you at, e-commerce?!).
Since launching our first product for white-labeled online account opening in August of 2017, we’ve released several new products, grown our headcount 5 times over, and have maintained a cash-flow positive financial position. We did it all without any advertising or marketing until summer 2019. In our short time in the market, every close competitor of ours has either been acquired by a half-century old industry conglomerate or has failed to gain market relevance.
Let’s just say, with a little luck and a lot of hard work we’ve been fortunate to find ourselves in a good spot with a healthy outlook on the new year. We now need a Sr Product Designer to help challenge us, contribute and lead one of our most exciting new initiatives. What say you? Interested?
What 2020 looks like for us
After extending our account opening products from being solely consumer-facing to handling multiple bank-customer touch points, we’re making a big push into providing a Mobile Banking product for our banks to engage their customers further.
It’s no surprise we’re seeing a myriad of new banking apps come to market from neobanks and fintechs—think N26 recently launching in the US, as well as Robinhood and Kredit Karma now making plays into high-interest savings accounts as a few examples. There’s massive demand for simple, intuitive online banking and regional and community banks are begging to get in on all the action. That’s where MANTL has an equally massive opportunity.
This will no doubt be a challenge for any incoming designer because not only are banking products inherently complex, at MANTL product designers must be especially mindful of the ecology of our system. Everything is tied together, so design decisions in one area often have major effects elsewhere. This means that research and conversations with customers and experts, testing, prototyping and iteration are part of everyday life in Design at MANTL.
What you’ll be doing
You’ll be part of a core Design team that handles everything from concept to research and design, and all of the iterative cycles in-between, but you’ll have particular focus on this mobile initiative. Expect to be highly interactive with other zone leads as well, collaborating and working through the implications of our design decisions, utilizing our existing design system where necessary and extending whitelabel-able components for the purposes of our Mobile initiative. You’ll be working alongside virtually all the stakeholders and can expect to have frequent interactions with customers.
Altogether, it’s important to know that you’ll play a key role in the overall product strategy and its tactical implementation. This would include lending your voice to help improve our processes within the team and how we collaborate cross-departmentally. We’re looking for leaders who have great experiences from diverse backgrounds who can share those with the rest of the team. In return, you’ll learn a ton about the unique challenges that occur in our little corner of the FinTech industry and work alongside an incredibly talented team of designers and engineers.
- Remote: No
- Relocation: Yes
- Visa: No
- A minimum of 5 years of experience designing mobile native iOS products in-house at software companies (agency work is OK, but preference given to candidates who work closely with engineers and product managers)
- Strong portfolio showcasing user experience, interaction, and visual design. Portfolio should include process and outcomes
- Demonstrable understanding of user research principals, and principles of design processes, methods, and activities