Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team!

The Branch Manager will oversee the daily operations of our Laredo office, 400,000 sq ft of warehouse space and support a team of experienced import and export professionals to grow and service the business. The Branch Manager will be a a Licensed Customs Broker with experience in Mexican Customs Clearance procedures and Warehouse Operations.

Duties and Responsibilities:

Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.
Fosters strong relationships with customers and vendors to strengthen the company’s position in the marketplace.
Operates branch with the utmost integrity with full support of company values and fundamentals.
In collaboration with team, drives continuous improvement efforts throughout the branch to improve our customer experience and to enhance operational efficiencies.
Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
Proactively keeps senior management informed of major developments within the Branch.
Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
Drives the company behavior within branch decisions and building business cases based on facts and financial data.
Accountable for achieving and following up on corrective action plans within the Branch.
Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI’s and budgets.
Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department.
Monitors and manages staffing levels and workload allocation across team within assigned territory.
Develops team and individuals within the team and succession planning.
Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed. New Business Development.
Directs daily warehouse operations by planning and managing warehouse activities with a proactive approach.
Performs other duties as assigned.

Qualifications:

Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement.
7-10 years of experience in international freight forwarding required.
Advanced/extensive understanding of industry terminology, government regulations, and operational processes related to international shipping, both ocean and air transport modes.
Sales/Account Management/Business Development experience preferred.
7-10 years of supervisory/managerial experience required, operations leadership experience.
Proficiency in Outlook, Word, Excel and operational systems.
Excellent organizational, planning and follow-up skills.
Excellent written and oral communication skills.
A team player and leader by example.
Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations preferred
Experience using operating system CargoWise One preferred.
Must be Bilingual English/Spanish.

Headhunters/Staffing Agencies: please refrain from reaching out to our staff about this position to offer your services.

Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With over 13 different facilities in the U.S. and 2 in China, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

If you are based in California, we encourage you to read this important information for California residents linked here.

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Branch Manager, International Freight Forwarding

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