Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We’re also a very unique and imaginative brand that isn’t afraid of highly expressive, experimental design, advertising and content in service of our mission and our customers. At the spiritual heart of this work is the Brand Studio team. We drive our brand’s bold creative vision and uphold and evolve our visual identity across channels. Our team makes an exciting range of non-traditional work that benefits and inspires our employees and customers alike. We humbly accept the label of being Mailchimp’s secret sauce.

We are looking for a Creative Director who will be an integral part of and driving force in scaling our Brand Studio into a world-class, award-winning, soup-to-nuts, in-house creative group.

What you’ll do here:

  • Lead and scale the talented team focused on Brand Marketing campaigns, within the Brand Studio group
  • Work in close partnership with the Studio Director to expand and nurture our in-house roster of creative production specialists, including photographers, videographers, motion designers and illustrators
  • Partner with internal stakeholders to define marketing project strategy and translate into creative briefs
  • Mentor, inspire and guide a team of talented Art Directors, Designers and Copywriters to come up with radically perceptive, inventive campaigns and activation concepts that span disciplines, deliver to the bottom line and build brand love while staying authentic to Mailchimp’s highly unique tone and aesthetic 
  • Drive delivery for large-scale creative projects from concept to execution, from pitching to overseeing the development of all assets associated with Brand Marketing campaigns (creative strategy, key art, photography, film, motion graphics, activations, non-traditional, etc.) 
  • Build strong relationships and become a trusted partner leading the development of stunning, on-brand, business-driving creative assets that meet each team's individual needs
  • Patiently and expertly guide external agencies and vendors producing brand and marketing projects for Mailchimp
  • Learn, listen and collaborate quickly in a fast-paced creative environment 
  • Report to and work with the Senior Director to set our creative course and ensure all work aligns with Mailchimp’s overall brand strategy across all mediums and audiences
  • Grow our reputation in the world—speak at large events and build an influential creative network
  • Location- Atlanta preferred, Brooklyn alternative with travel and openness to moving in the future

We’d love to hear from you if:

  • You are a skilled multi-disciplinary creative leader and practitioner, with at least 8 years experience in brand/marketing/content, both in-house and agency
  • Your background is in design, with broad experience including brand identity, art direction, activations/experiential, film, digital media, etc.
  • You’ve built award-winning campaigns and content for some of the world's biggest brands, using a combination of creative vision and business acumen
  • You have a strong track record of building and leading teams, with an ability to drive accountability and top-notch delivery through motivation, mentorship and development
  • You operate with rigor, cut-through and clarity of thought, influencing and persuading others with equal parts joy, humility and expertise
  • You do not delegate knowledge—in particular you possess a passion and curiosity for data, metrics and problem-solving to drive business and brand goals forward
  • You are empathetic and generous with partners and stakeholders, willing to work with them as needed to evolve cross-functional processes
  • You’re a positive and solutions-oriented collaborator who knows how to bring ideas to life through a team during the creative process, as much as rolling up your sleeves and diving into the work to remove creative blockers and help design and deliver thoughtfully when needed
  • Your creativity is wonderfully hard to label—you see what most people don’t, responding to complex problems with highly original solutions
  • You have an impeccable eye for design and detail—in a crit you have as much of a point of view on the typography as you do on the copywriting
  • You geek out on the zeitgeist and keep a deep network of creators and collaborators, consistently tapping into unexpected cultural references and unique partnerships
  • Your educational background is rooted in design, with deep skills in Adobe Creative Suite: Photoshop, Illustrator, InDesign; bonus points for additional experience in other media (motion graphics, photography, film, code, etc.)


Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed. If you'd like to be considered for this position, please apply below. We look forward to meeting you! 

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Curious to how hiring has shifted related to COVID-19? Click here to find out more!

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Mailchimp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.