Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Mailchimp is seeking an experienced SVP of People to join the leadership team as the head of all strategic people operations at Mailchimp. Reporting to the COO, the SVP of People is responsible for ensuring Mailchimp continues to have a competitive advantage when it comes to human resources best practices, talent acquisition, talent development and organizational growth, all while ensuring Mailchimp is living up to our promise of being the best employer we can be.

The SVP of People will have a strong grasp of Mailchimp’s position as an organization as well as a deep understanding of where we’re heading to ensure that we have the necessary people strategies and practices in place to scale appropriately. They will be able to successfully align all people operations to the needs of the business and continually monitor our people practices for misalignment.  They will work cross-functionally with the executive team to ensure we’re building an organization of top performers, retaining and developing our talent, scaling our human resources practices to stay ahead of business needs, and creating equal opportunity for high potential talent to grow within Mailchimp. This also includes ensuring we’re developing a culture of accountability and top performance through effective performance management practices that empower people to succeed.

Our leadership team is highly collaborative and supportive of each other, so we are looking for a leader that will excel and thrive in an environment where decisions are made as a group and with candid feedback. The right person is eager to support their peers in a fast-paced, highly dynamic environment while always thinking of creative ways to innovate how Mailchimp operates as an organization.

Responsibilities

  • Develop a People strategy that supports the overall business goals of the company
  • Provide overall leadership and guidance to Mailchimp’s Talent Strategy and HR functions including performance management, HRIS management, talent acquisition, employee compensation, benefits, learning and development, compliance, employee relations, organizational effectiveness, and other people practices
  • Educate, advise and influence senior leadership on organizational design, organizational development, competency models, leadership development, employee engagement and retention, performance criteria and measurement, succession planning, and change management
  • Identify the appropriate KPIs measuring the progression of our strategic people practices against business needs and financial objectives
  • Support Culture Officer’s Diversity and Inclusion initiatives across all hiring, promoting, staffing, and development at Mailchimp
  • Lead by example Mailchimp’s values of Humility, Creativity, and Independence while helping leadership identify ways to ensure these values are incorporated in all of our people practices

Requirements

  • 15+ years in Human Resources Leadership, with at least 5 years of executive HR experience
  • Professionalism and experience collaborating with legal, business operations, and finance to balance compliance and risk management in a growing business
  • Excellent communication skills with a proven track record of being able to balance persuasiveness with active listening of multiple perspectives to achieve optimal outcomes
  • Proven track record of building and leading a large high-performing, cross-functional team across human resources, recruiting, benefits, compensation, business partnerships, learning and development, and administration
  • Able to leverage superior skills at managing relationships across departments and seniority levels to yield optimal outcomes
  • Highly creative in your approach to leadership and process development

 Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required
File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Mailchimp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.