Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Our marketing team helps drive the Mailchimp brand and shapes the perception of our products. The product marketing content team is responsible for educating our users to become savvier marketers, ensuring they adopt new features and get the most value out of the platform. We work with teams around the company to deliver great experiences for current and prospective customers.

We're looking for a content engineer to add to our growing team! A professional communicator capable of grasping complex communication challenges and devising solutions, our ideal candidate has a well-rounded knowledge of content strategy as well as content management systems, workflows, and reporting. With limited supervision and some latitude for independent judgement, you will also help draft estimates, scope new work and contribute to new concepts that improve process efficiency and enhance the customer experience.

This role plays an integral part in unlocking Mailchimp’s momentum to scale content by analyzing information requirements and content sources to:

  • create content models for structure, schema, and semantics.
  • architect content using taxonomies and other metadata.
  • planning content delivery through CMS definition for authoring and content retrieval.
  • informing governance of the content system.
  • assisting with planning content migrations and system integrations involving content.

In this role, you'll plan for content reuse across channels and touch points in the customer journey as well as content personalization architecture. This role also partners with the content analyst to use data to inform delivery rules and content structure.

We'd love to hear from you if: 

  • You have experience with headless content management system.
  • You've worked in/with a range of content, from technical to marketing content.
  • You have experience with complex content ecosystems.
  • You have some familiarity with content inventory, auditing, and modeling tools.

Education: Preferred Bachelor’s degree or equivalent experience preferred. 

 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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