MailChimp is the world’s largest marketing automation platform. Millions of businesses use MailChimp to design and send a billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.

MailChimp’s Operations team is responsible for infrastructure that makes that possible. Team members work closely with our Development, Marketing, and Data Research teams to provide the infrastructure needed to move the company and our products forward. We take a pragmatic and practical approach to our stacks; we use tried and true components and build our own logic and complexity on top of well understood building blocks. We are growing fast and need people who can help advance our infrastructure to take care of with the needs of today and tomorrow.

We are seeking an individual to be a part of the Search Engineering team with a focus on maintaining, growing, and improving our search and logging infrastructure. You will have experience working in a dynamic environment where you are responsible for data pipelines and related tooling. You should enjoy the challenge of troubleshooting production issues as well as looking out at the horizon and planning the future of our infrastructure. You are not afraid to programmatically tackle problems or to make pragmatic decisions when implementing new technologies. Finally, you will be instrumental in growing the knowledge and mentoring of your team members.

Responsibilities

  • Support Mailchimp’s search and logging infrastructure as well as data pipelines, comprised of the ELK stack, Kafka, Airflow, and GCP services (BigQuery and Dataproc)
  • Contribute to existing tooling as well as crafting new tools when needed
  • Share daily production responsibilities and overnight on-call with the team
  • Work with other engineering and development teams to implement technologies to support our current and future products
  • Ensure we have the proper monitoring and alerting in place
  • Participate in and facilitate learning opportunities for other team members


Requirements

  • Extensive experience administering and growing search related infrastructure
  • Deep understanding of high availability instrumentation
  • Experience writing APIs, tools, and scripts (such as Python, PHP, Golang, and bash)
  • Experience making pragmatic technical decisions for architectural changes
  • Advanced Linux knowledge

Bonus points for

  • Advanced knowledge of Puppet profiles, roles, and other patterns needed for large scale configuration management implementations.
  • Experience with Docker and Kubernetes or other container orchestration technologies
  • Familiarity with other pieces of our technical stack (nginx, haproxy, mysql, redis).

MailChimp is a founder-owned, highly profitable, and private company. We love Oakland and are happy to have a small but growing office right next to Lake Merritt, a quick two blocks from the 19th St. Oakland BART stop. The heart of Uptown Oakland offers a ton of great restaurants and activities, including the Great Western Power Company climbing gym, Fairyland for the kiddos, and the always-awesome Friday nights at the Oakland Museum of California.

Our headquarters are in the heart of Atlanta in the historic Ponce City Market, right on the Beltline.  We offer extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

If you'd like to be considered for this position, please apply below. We look forward to meeting you!

MailChimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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