Maga Design is seeking a Sr. UX Researcher (with an Active Secret Clearance) to join our dynamic team in Washington, D.C.!

We are searching for a talented Senior UX Researcher to define our UX research practice working directly with our clients in government agencies.  This person can sit in our Washington, DC or Camp Hill, PA offices. This is a unique opportunity to lead the early stages of research, partnering with our clients to define our approach and mentor other UX designers.. The ideal candidate is an energetic, self-starter with a passion for the power of creativity, design and serving users needs who will fit in among passionate, committed, intelligent, savvy, and fun professionals.

Overview:

Maga Design Inc. is a design communications consultancy, headquartered in Washington, DC with additional locations in Charleston, SC; and Camp Hill, PA. We are strategists, designers, and communication experts committed to building powerful visual tools that inform and inspire stakeholders to work toward the success of their organization. Maga Design is a 2016 Davey Award winner and a seven-time recipient of Inc. Magazine's 5000 Fastest Growing Private Companies, the most recently in 2017!. Visit www.magadesign.com for more information.

Dazzle us! Send us your resume, cover letter and any portfolio materials or work samples.

This individual will be responsible for the following tasks:

  • Conducts stakeholder interviews, user context and requirements analysis, user task analysis, conceptual modeling, information architecture, interaction design, and usability testing
  • Leads participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of user needs discovery
  • Produces user stories, specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
  • Conducts both Qualitative and Quantitative studies involving user interaction data with systems, task efficiency, and user adoption and practices.
  • Effectively communicates research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually
  • Plans and facilitates collaborative critiques and analysis & synthesis working sessions
  • Works closely with UX designers and UI development teams to ensure that customer goals are met and design specifications are delivered upon
  • Develops proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing
  • Performs quick but thorough data analysis in order to create short-term actionable insights and recommendations during early phases of design research and/or a usability study.
  • Analyzes and synthesizes the results of usability testing in order to provide recommendations for change to a system
  • May create such artifacts as Usability Testing Plan, Testing Scripts, and Usability Testing Report
  • Uses standard prototyping tools effectively to articulate new interaction models, user flows, and journeys.
  • Builds collaborative relationships with product and engineering to drive product improvements.
  • Monitors research, data and trends from secondary research sources (both internal and external) such as academic research and industry reports to inform and improve our research methods and methodology.
  • Understands and promotes Design Thinking and the user-centered design process and methodology in the organization.

  Minimum Qualifications:

  • Must be a U.S. citizen and have the ability to obtain a Public Trust Clearance
  • Bachelor's Degree or equivalent experience
  • Minimum of 2+ year’s experience with User Interface Design, Responsive Design and Usability
  • Exposure to and ability to design for ADA Section 508 Compliance
  • Ability to connect user research to design implementation and user outcomes
  • Competency with design tools such as Adobe XD, Photoshop, Illustrator and Sketch
  • Abilities in sketching, mocking up and user testing (A/B testing)
  • Excellent communication (written and verbal), time management, interpersonal and team participation
  • Ability to rapidly assimilate new technologies and be able to communicate effectively with various teams
  • Demonstrate ability to systematically gather relevant information from different sources to address an issue and make a prompt and insightful decision
  • Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution
  • Possess and apply a comprehensive knowledge across key tasks and high impact assignments
  • Evaluate performance results and recommend major changes affecting short-term project growth and success
  • Function as a technical expert across multiple project assignments

Preferred Qualifications:

  • Experience working in an Agile Software Development Team
  • Experience delivering all components of a user interface, including desktop and mobile user interfaces
  • Experience designing and delivering in a DOD environment
  • Demonstrable ability to incorporate user-centered design principles into the architecture and design of user interfaces
  • Skilled in user and task analysis, user research techniques, storyboarding, information architecture and wireframing
  • Demonstrate written and oral communications skills and the ability to articulate ideas effectively
  • Effective at estimating and communicating projects and one’s own work timelines
  • Proven ability to meet tight deadlines

 

 


Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Maga Design Group are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.