Our mission is to help companies across the world improve their customer experiences through streamlined quality assurance practices, customer support coaching, and data driven reporting.

Even more important than skills is being a great culture fit - so that we all can have amazing work relationships that energize us everyday.

What makes a great fit for Maestro?

You want to be pushed and challenged by the people around you to open your mind, change your opinion, and spin every obstacle in your way as an opportunity for growth.

You want a work environment where people hold each other accountable. Giving transparent and honest feedback for the betterment of that human being and the team is so important you.

You don't want work to be a clock-in, clock-out vibe. You truly value building meaningful relationships with the people you spend tens of hours with. This means you want to learn about people's interests, hobbies, lives, and want people to take an interest in yours. For you, work is a place to build another community and not just a means to afford the community you have outside of work.

Lastly, you want to live like an owner and not just accept but embrace the responsibility that comes with it (trust, autonomy, flexibility, clear impact,. etc.).

Engineering at MaestroQA

Our customers are the focus point of all engineering decisions and our goal is always how to help our customers provide loyalty-driving conversations with their customers. We do this by working closely with our sales, customer success, support and design teams as well as communicating directly with customers. The insights gained from these conversations inform our engineering and testing roadmap and ensure we have a clear vision and purpose behind the work we do.

With our customers at the center of our product decisions, we aim to provide them with intuitive interfaces and seamless integrations that are reliable and high quality. We work quickly and iterate to provide an amazing product while still focusing on good design and quality. We're looking for QA engineers who embrace these aspects and who are eager to contribute on all parts of our products and is excited to become a deep expert in our product.

QA engineer responsibilities include designing and implementing tests, debugging complex issues and clear communication about problems. You will also review requirements and track quality assurance metrics. Also, you will be a defacto product expert and be a resource internally to help teams get the most out of the product.

The QA engineer role plays an important part in our company’s product development and marketing process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, and making sure everyone is successful using the product.

You will:
- Have the opportunity to work across the whole range of our application and infrastructure
- Have an eagerness to devise and implement test strategies that adequately assess all software aspects
- Communicate with multiple internal teams
- Help with launches onto new platforms
- Have input on tools and technical decisions
- Participate in the design and development for test automation and support

The best applicants will likely:
- Have an eagerness to experiment, a determination to contribute, and a drive recognize problems and swiftly remedy them
- Have a passion for customer service
- Have a technical background with knack for finding and debugging issues
- Thrive in a dynamic environment with varied responsibilities
- Have strong root-cause analysis skills

Pay, Perks & Such:

At Maestro, we are in the family-phase. The biggest perk by far is the opportunity to learn by working on the ground floor and getting to actually build the roller coaster versus just ride it. We provide competitive salaries, stock options and benefits like health coverage, 401k, team events, and more!

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