The Senior Financial Planning & Analysis Manager plays an essential role in growing talent in our business through collaboration and sharing best practices with the FP&A team. You know how to be curious about their opportunities and how to be real with feedback and support.

The role is responsible for developing, managing and enhancing all FP&A tools, processes and information across the company. You will be comfortable regularly interacting with senior leadership and providing them with insightful reporting and analysis. As a vertically integrated retailer, this includes manufacturing, retail, distribution, digital and corporate streams. You will ensure the information is not only accurate, relevant and actionable but also understandable to a wide audience of stakeholders. The key focus will be on delivering efficient and effective budgeting, forecasting and analysis processes to the business.  You will be knowledgeable in leading edge technology to help transform how we gather and interpret data today to a more automated, forward looking place.

This role currently has three direct reports that they will manage, coach and develop through fearless leadership. They will also offer support and be a mentor to financial analysts embedded within the operating streams. The successful candidate will have a proven collaborative and inclusive approach to support and be a true business partner to the operating channels and departments. You will leverage your experience and thorough understanding of data structure and capture processes to deliver scalable and sustainable business support.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities and giving back to grass roots organizations making a difference through our Charity Pot Program. 

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Director of Finance, the Senior FP&A manager undertakes the following RESPONSIBILITIES:

  • Act as the financial ‘analytical engine’ for the company, putting in place systems and processes for financial data governance to ensure the FP&A function is providing value to decision makers in the organization
  • Be a story teller, turning data into easily understood trends and impacts that can be actioned by the business
  • Work with IT and BI to develop a strong data strategy for the company which will support our future needs for data-driven decision making
  • Spearhead the execution and integration of financial budgeting, planning and analysis programs and activities within the business
  • Drive the collection of relevant information for periodic forecast updates, and annual budgets by working closely with the business units, setting targets, timelines, communicating guidelines and producing presentations to senior leaders and the team
  • Proactively seek opportunities to improve accuracy and efficiency of deliverables
  • Elevate the value-add of management reporting and analysis by increasing analytic capability and variance analysis tools to provide insights to drive discussion
  • Provide strategic decision support to the organization by analyzing results, key performance indicators and identifying opportunities for improved financial and business performance
  • Synthesize complicated situations and financial information into actionable options and alternatives for the business users
  • Develop and maintain financial models and scenario analysis to support investment decision-making processes
  • Provide leadership to the financial planning and analysis team, focusing on continual performance improvement, change management, staff development and coaching, and succession planning
  • Support and enhance the FP&A environment within the business streams, ensuring their leaders have the detailed analysis, forecasting and insights to manage their business
  • Develop finance knowledge within the business by effectively communicating financial concepts in language that can be understood across all stakeholders
  • Monitor the global economic and competitive environment to identify key trends and strategic business opportunities and communicate those to the business


You bring the following QUALIFICATIONS:


  • CPA, MBA or CFA designation or equivalent experience, with 10+ years of progressive FP&A experience
  • 3-5+ years’ proven experience training, developing, building and leading strong, stable high performing teams in a fast paced, growth environment
  • Strong analytical and modelling skills, expert knowledge of financial statements and the drivers that impact them
  • Microsoft BI skills with the ability to analyze large amounts of data and demonstrated proficiency with ETL, data modelling, and data visualization (i.e. Power Query, Power Pivot, Power BI)
  • Experience building automated dashboards and analytical tools to support risks & opportunities analysis and the development of a consistent set of corporate performance metrics/KPIs
  • In depth knowledge of planning software (e.g. Hyperion, Adaptive, Prophix)
  • Exceptional communication skills both written, and oral are essential to succeed in this role
  • Strong team player that can drive discussion but is always open to hearing a different view
  • Self-motivated professional with the ability to focus, prioritize and multi-task in a fast paced, high-energy environment
  • Excitement and a commitment to learn, understand and relate to Lush’s core brand values


  • Experience in multi-national, vertical retail and digital operations
  • Administrator experience of planning software (Hyperion, Adaptive, Prophix)
  • Experience writing SQL queries and an understanding of data warehouse architecture

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