Lunar Energy was founded to transition homes to 100% clean energy—making our electricity greener, our air cleaner, and our energy more safe, secure and reliable for all. We’re a fast-growing, global company building the world’s best clean energy products to electrify all homes and connect communities to form clean, resilient virtual power plants.

Lunar Energy is seeking an Applications Engineer to serve as a vital liaison between end product users (home owners), installers (Lunar’s direct customers) and Lunar’s Engineering and Operations teams. They leverage customer feedback and sales data to design, develop, test, and implement sophisticated hardware and software solutions. By providing technical support and expertise, they ensure that applications meet customer needs and address common challenges.You will be responsible for the go-to-market of the Lunar System, our next-gen solar and battery energy storage system, and expanding to other energy hardware products that enable all-electric homes. You will play a key role in gathering market requirements and creating and maintaining roadmaps to develop scalable, compelling product offerings.  You will have a critical, cross-functional role, ensuring the successful delivery of high-quality hardware products and a world-class experience for both end customers and installers.

Key responsibilities:

  • Technical Documentation: Create, review, and update technical support documentation.
  • Customer Training: Work with a team to train customers (solar and battery sales reps, designers, permit coordinators, installers, etc.) on Lunar products. This will involve hosting live, in-person and remote training sessions, as well as creating a written/recorded training package. 
  • Fleet Monitoring and Data Analysis: Work with software engineers to validate FW releases, track product health, and identify failure and pre-failure telemetry signatures
  • Tier 3 Support: Collaborate with and support the Tier 2 team to troubleshoot issues in the fieldRMA approvals: Develop processes to remotely troubleshoot issues, approve hardware replacements where appropriate, and facilitate Engineering teams to root cause returned merchandiseProject Management: Handle project and task management
  • Product Improvement: Research and recommend improvements to products and systems.
  • Quality Assurance (people): Ensure the quality of work performed by team members.
  • Quality Assurance (product): Collaborate with departmental teams to ensure the quality of product reaching installers on day 0, and for the warrantied life of the product
  • Product Roadmap: Create and maintain product roadmaps. Craft detailed business cases, and market and product requirements to ruthlessly drive prioritization with program management, engineering, and commercial teams
  • Adherence to Standards: Adhere to and contribute to development policies, procedures, and standards.
  • Problem-Solving: Solve complex issues or recommend solutions.
  • Presentations: Present product value propositions, differentiations, and benefits effectively to end customers, installers, and internal teams. Collaborate with sales and marketing teams to create compelling marketing materials and clear product messaging. Mentorship: Instruct and guide less senior engineers, electricians, and technicians
  • Stakeholder Engagement: Interact with business stakeholders to refine requirements and feedback.
  • User Interaction: Interact with the user community to solve problems and improve the system.
  • Estimation and Analysis: Estimate high-level business requirements and provide options analysis.
  • Incident Management: Ensure resolved incidents are properly documented and closed.

Desired Skills: 

  • Minimum of 5 years of experience with sales engineering, application engineering, or product management in the energy sector. 
  • Bachelor's or Master’s degree in Engineering or a related field 
  • Experience developing or commercializing energy products, including solar, energy storage, EV charging, or other power equipment products.  
  • Ability to quickly grasp product capabilities and constraints, and effectively communicate to non-technical audiences. 
  • Experience working with hardware OEMs on vendor qualification and co-development
  • Exceptional analytical skills and the ability to synthesize large qualitative and quantitative information from market research, sales feedback, and customer conversations into actionable product insights.
  • Excellent communication and interpersonal skills, capable of building strong relationships with internal and external stakeholders.
  • Strong attention to detail and ability to execute parallel projects in a fast-paced environment. 
  • Familiarity with regulatory compliance and interconnection process of DERs
  • Deep passion for home electrification, sustainable energy, and user-centric designs. 
  • Able to work onsite most working days.
  • Experience and excellence in managing a team

 

Benefits:

We’re dedicated to creating a remarkable employee experience. At Lunar, competitive base pay is one part of our total compensation package. Lunar employees also have the opportunity to become Lunar shareholders by getting equity in a fast-growing company and participating in our employee stock program.

Additional benefits include: 

  • Medical, dental, and vision insurance for employees and dependents
  • Flexible Paid Time Off plus 10 paid holidays
  • Tax deferred 401(k) plan 
  • Paid parental leave for all full time employees including 12 weeks paid parental leave for the birthing mother and 6 weeks paid parental leave for the non-birthing parent 
  •  Subsidized EV charging and pre-tax commuter benefits
  • Cell Phone stipend 

Our DE&I Philosophy: Lunar Energy is an equal opportunity employer. We are committed to attracting, developing and retaining diverse talent by supporting an inclusive workplace. Lunar recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.

Our Compensation Philosophy: Our goal is to ensure that all Lunar Energy employees are fairly compensated. Please note that the salary range information that follows is a good faith estimate for this position provided pursuant to the Pay Transparency for Pay Equity Act for California applicants. The salary range estimate for this position depending on level of experience is: $ - $ USD.

The actual offer, reflecting the total compensation package & benefits, will be at the company’s sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)





How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (Select one)




Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (Select one)




Are you a veteran or active member of the United States Armed Forces? (Select one)




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lunar Energy’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.