In 2011, Marc Andreessen famously said, “Software is eating the world.” 10+ years later, software hasn’t just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company’s DNA. And while most just get to enjoy the benefits, there is one unsung hero behind it all: 🦸‍♀️ IT 🦸‍♀️

While being flooded with never ending IT tickets, they are also making sure Guy Fieri in Sales doesn’t buy yet another tool “promising” a 103% lead conversion rate. And burying themselves in spreadsheets to prepare the SOC2 report for when Gordon Ramsey from the Big 4 comes knocking. And can’t forget about Julia Child, the newest on-call engineer, who needs access to prod DB to investigate an incident. All of these workstreams are among spreadsheets, emails, Slack messages, and Zoom calls. But those days are numbered.

✨ Let there be Lumos ✨

Lumos is building the first AppHQ for companies. In essence, we are creating the meta app, the source-of-truth for companies to manage all their apps.

Why Lumos?

  • 🚀 Rocketship Growth: In less than two years, our team has grown from 20 to ~80 brilliant minds across Canada, the United States and South America. Our customer base has more than 10x’d with some pretty incredible names like SiriusXM, GitHub, and Intercom.
  • 📈 Backed by Industry Leaders: Andreessen Horowitz (a16z) has backed us since the beginning. We have a team of trusted advisors including Joel De La Garza (partner at a16z and previous Chief Security Officer at Box) and Leland Maschmeyer (the design thinker behind Spotify and Microsoft)
  • ⭐ Grow with us: You have the chance to be one of the first 100 people at Lumos. At Lumos, you will build your function from the ground up, get exposure to different aspects of the business developing a diverse skill set, and most importantly, you’ll have the opportunity to pave your own path.

We are rewriting the IT playbook, one that better reflects our software eaten world. 

As an Account Executive, you’ll be the face of Lumos, working with some of the fastest growing, innovative companies in the world. As a customer-centric team player, you will play a vital role in the customer journey. You are motivated to build a significant book of business to help fuel growth and are the definition of a true partner - you get joy out of seeing your customers, company, and peers succeed.

✨ Your Role

Mission Driven: You have a passion for helping customers solve problems that truly add value. We’re on a mission to become the AppHQ platform for companies and you gain joy in working towards a common goal of delivering on a promise rooted in building a product that will fundamentally change how IT and security work.

Full Sales Cycle Ownership: Demonstrate excellence in finding, meeting and managing potential customers, deeply understand their goals, challenges and needs, and assess whether Lumos is a potential fit. You are the owner of the journey and know the details required to bring a deal from prospect to customer.

Pipe Builder: Pipeline building master, who is eager to control your own outcomes. You’ve had to generate and manage your own deals and can share dozens of examples of key logos you’ve sourced, managed and won! You’ll also partner with the SDR and Marketing team to build additional sales pipeline and drive the full sales cycle.

Discovery Champion: Natural curiosity, well…comes naturally. You know that stopping at the first answer is never the answer and that going deep into the caverns of a problem or goal will help you determine if you can truly help a potential customer. Ideally you have a favorite methodology, but uncovering motivations and how an evaluation cycle will unfold is table-stakes for you.

Value Based Demo Master: No feature function for you! You pride yourself on tying challenges, pain and goals to a solution and like to control your own clicks. Even for more technical demos where you partner with a sales engineer, you never take a back seat and are constantly finding ways to add value, tell customer stories and confirm you’re hitting the mark.

Collaboration: Be the eyes and ears for Lumos teams that are not customer-facing. Share insights and learnings from your sales conversations. Collaborate with Customer Success to build high-quality onboarding and customer experiences. Collect insights from sales calls for our product team. Work with Marketing to create and execute campaigns to help with sales strategy.

1% Better Every Day: There’s an ongoing passion to improve daily and take feedback that will help you succeed. You rarely have to be told the same thing twice and like to get outside of your comfort zone, because you know that’s where the magic happens.

Deep Caring: For your team and customers. Committed to your customer’s success long after the initial sale. Through personalization, responsiveness and tailoring a unique sales experience you have had past customers tell you they felt like they were your only account and wished you were their Account Executive for every software purchase.

Additional Items that will set everyone up for success:

  • Strong communication skills, operate with ethics, adaptability, grit and empathy
  • Experience working with IT, Security, GRC or similar technical buyers a plus
  • Have sold to companies +1000 and know how to navigate buying process at larger organizations
  • Nimble and want to be in a start-up environment where resources still need to be built or refined
  • Salesforce.com hygiene and deal management rigor, you know the tools that will help you win

🙌 What We Value

We’re looking for an Account Executive with experience in the B2B SaaS space. Having said this, we care much more about your motivation and vision to rethink and transform the sales experience in our industry, than we care just about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

Thanks for considering Lumos! 🎉

💰Pay Range

Base $130-140k, OTE $260-280k. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

 

💸 Benefits and Perks:

  • 💯 Remote work culture (+/-4 hours Pacific Time)
  • ⛑ Medical, Vision, & Dental coverage covered by Lumos
  • 🛩 Company and team bonding trips throughout the year fully covered by Lumos
  • 💻 Optimal WFH setup to set you up for success
  • 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
  • 👶🏽 Up to (4) months off for both the Birthing & Non-birthing parent
  • 💰 Wellness stipend to keep you awesome and healthy
  • 🏦 401k contribution plan

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