About Us

Guided by our core values – The Lugano Way – our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.

About You

You will be part of a remarkable process as we build and shape our culture. You are passionate about creating an extraordinary experience for our people and thrive on setting our employees up for success. You are a curious thinker, applying thoughtfulness to your work and to the ideas you bring to the table. You will be hands-on in systems administration/implementation, company policy, onboarding, and more. You are research-oriented when it comes to Compliance and all things progressive, keeping up to date with requirements while keeping employee experience at the forefront.

What You Will Do

  • Support key priorities of our transformational change throughout the business; take time to get to know the people with continuous engagement and trust-building as our culture develops.
  • Be the primary point of contact for questions related to our HRIS, benefits, and payroll functions for all employees.
  • Prepare regular reports and employee-related analyses, including advanced reporting techniques using pivot tables and VLOOKUPs to inform decision-making and drive continuous improvement.
  • Coordinate employee services as an administrator and keep organized, compliant employee records on file and within software systems.
  • Maintain broker partnerships and administer employee benefits by ensuring smooth benefit-related processes and compliance.
  • Prepare payroll via ADP, handling multi-state payroll for both exempt and non-exempt employees, including commission-based roles.
  • Maintain clean employee data entry and efficiently update systems and paperwork at the time of initial engagement, hire, and/or termination.
  • Ensure compliance with labor laws and regulations, including Federal and state labor laws, LOA, EDD, and Workers' Compensation.
  • Acts as a change agent and proactively lead by example in demonstrating openness to business growth and organizational change.

 What You Will Bring

  • You are proficient with Microsoft Office and familiarity with ADP payroll, HRIS systems, and employee benefits administration.
  • You have a natural curiosity and desire to understand better “the why.”
  • You can problem solve with critical thinking skills.
  • You are driven toward success and the success of others.
  • You are skilled in project management for complex and innovative people projects and initiatives.
  • You have strong interpersonal skills with natural ability to communicate compelling and concise written and verbal communications.

Pay Transparency

Targeted base compensation is $100,000 plus an annual bonus. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Our Work Environment

Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered light: office work, seldom lifting up to 25 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment

Our Benefits 

Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future. 

Being You at Lugano 

Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join Our Team – Where People, Leadership, Innovation, and Passion come first.

CCPA disclosure notice here.

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