Senior Sales Engineer - Germany

Location: Remote

If you are an outstanding Sales Engineer ready to apply your experience to a rapidly growing business within an exciting new company then this is the opportunity for you.

Lucidworks is shaping the future of digital experiences, AI, and machine learning by reimagining the power and value of search to create all-new, human-centered experiences. Based out of San Francisco, USA, our software delivers transformational experiences for the globe’s largest and most complex organizations. Fusion, our advanced development platform founded on Solr, gives these enterprises the capabilities to design, develop, and deploy intelligent search at any scale. Lucidworks is building a smart, focused team to support our rapidly growing business in Europe. We need an outstanding Senior Sales Engineer to support our Sales Executives and Partners to continue our growth in the DACH region.

Are you passionate about providing excellent service to clients? Do you thrive on continually learning new technologies and staying ahead of the curve? Do you love engaging with new and interesting problems and working with clients to find solutions? Then we would love to talk to you.

 The Role

Sales Engineers provide technical expertise to stakeholders spanning all levels of the customer organization. They enable our customers to make well-informed decisions about technology selection and adoption.

The creative application of Lucidworks technology is a key aspect of this role, providing scope for innovation and lateral thinking. This is a challenging, entrepreneurial position where your soft skills and technical skills will both be critical to your success. If you enjoy a challenge and the reward that comes from hard work, this is the team for you.

Previous experience with search software, machine learning, data analytics, Hadoop, Spark and/or BI is required, along with 5+ years of experience in a pre-sales engineering role in one or more of these fields. Knowledge of Solr is a major plus.

 Responsibilities

Our Sales Engineers work very closely with our outside sales organization and will often be the first interaction customers have with our technology team. In this role, you will be responsible for making strong first impressions with customers and providing professional consultative guidance.

You will need to anchor all the technical aspects of the sales process — including qualification, solution design and when necessary proof exercises to validate the solution. With support from the EMEA team, you will be expected to take the lead in engaging with clients in your region, especially in technical execution such as Proofs of Concept and pilot projects.

The Sales Engineering team also has responsibility for the continuous improvement of our products and processes, challenging you to stay abreast of emerging technologies and contribute information and expertise to the product team.

Lucidworks has a growing partner network across Europe and you will be active in engaging with new and existing partners to leverage their expertise and enable them to execute.

Required Experience and Skills

  • Based in Germany and willing to travel, predominantly within the DACH region
  • Fluent in German and English
  • S. (or equivalent) or higher in Computer Science or related field
  • 5+ years experience as a Sales Engineer
  • Proven excellence in delivering technical presentations and product demonstrations
  • Ability to articulate complex technical concepts clearly
  • Ability to communicate business impact and value
  • General knowledge of algorithm and machine learning concepts General knowledge of search systems, Hadoop, Spark, or BI systems
  • Comfortable working with both Linux and Windows Server
  • Ability to read/modify scripts or simple code, e.g. Python, Scala, JavaScript, BASH, and Windows PowerShell

Preferred Experience and Skills

  • Machine Learning / AI
  • Apache Solr
  • Search systems

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across all aspects of background, orientation, origin, identity, status, and category in an inclusive and non-discriminatory way. Applicants receive consideration without bias and based on the relevant talents, skills, and experiences they offer to our company. Thank you for your interest and we look forward to learning more about you.

 

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