Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us!   The Lucid Lobby Ambassador is the first point of engagement guests will have at the Lucid HQ Studio.

The role:

  • Welcome guests, direct the sign-in process, resolve general inquiries, and schedule test drives
  • Build relationships and rapport with all Lucid employees and visitors 
  • Customer Assessment: Ask questions to understand budget, preferences, timeline
  • Listen to customer needs to recommend suitable vehicles and collects required customer information
  • Refer high-potential leads to Sales Specialists
  • Ensure all guests are directed to the most appropriate point of contact
  • Develop deep knowledge of Lucid brand, vehicles, and services
  • Stimulate customer consideration, explaining features, specifications, pricing of all models
  • Provide backend (i.e., non-customer-facing) operational support
  • Support Market Leader in execution of Retail Ops. playbook (i.e. opening / closing checklist)
  • Ensure test drive and showcase vehicle readiness (cleaning, charging)
  • Assist in the employee store. Selling merchandise and supporting with inventory efforts 
  • Be knowledgeable about our product and company, assisting with sales activities as needed.  
  • Working with multiple teams to ensure an excellent guest experience 
  • Exceed standards for personal appearance and grooming at all times 
  • Facilitate lobby safety, cleanliness, and security
  • Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid
  • Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.
  • Deliver an exceptional and memorable client experience that you would personally want to have
  • Assist with daily operations as needed
  • Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information.
  • Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers.
  • Perform other job-related duties as assigned 

You bring:

  • Exceptional people skills, communication is key!
  • Ability to deliver an outstanding customer journey for guests entering the Studio
  • Experience in customer facing industry (food service, retail, hospitality etc.)
  • Patience and professionalism
  • Comfortable operating in ambiguous retail environment
  • Passion for EV industry and building the Lucid brand

Qualifications:

  • At least 1 year of experience in a front desk role with consistent track record of strong overall performance
  • Bachelor’s degree or equivalent work experience preferred. High school or GED required.
  • Prior experience with CRM tool such as Salesforce highly preferred
  • Authorized to work in the USA (visas sponsorship not available)
  • Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers
  • Working knowledge of Microsoft Office programs 
  • Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
  • Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
  • Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
  • Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability.
  • Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers.
  • Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.
  • Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.
  • Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.
  • Passionate about electric vehicles and the premium vehicle market.
  • Ability to coordinate and facilitate customer test-drives.
  • Ability to travel as needed for events
  • Proficiency in English; knowledge of a secondary language is a plus.
  • Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation.
  • Must maintain a valid driver’s license and be able to obtain a DMV Salesperson License.
  • Retail automotive experience highly desired
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
 
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
Base Pay Range (hourly)
$24—$28 USD

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 
 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education
U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)





How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (select one) (Select one)




Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) (Select one)




Are you a veteran or active member of the United States Armed Forces? (select one) (Select one)




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lucid Motors’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.