Overview

Loon builds and operates a network of balloons traveling on the edge of space, designed to connect people in rural and remote areas, help fill coverage gaps, and bring people back online after disasters. People working on Loon get to work with the best and the brightest on a purpose-driven mission to bring internet access to underserved and unserved users around the world.

The Loon Flight Engineering team is responsible for 24x7x365 command and control of the entire fleet of balloons. This includes navigation, fleet risk management, and software and hardware debugging. Flight Engineers are skilled generalist engineers who use automation and operations skills to ensure the safe operation and navigation of the entire Project Loon fleet. They further provide input to other Loon engineering teams to support problem diagnosis,  as well as making the critical decisions necessary to maintain safety.

Responsibilities

  • Debug in-production systems and work with subsystem engineers to improve subsystems. This includes consultation, and the implementation and submission of direct system changes/improvements in code (e.g. in C++, HTML, Javascript, or other languages)
  • Coordinate with and provide timely information to Air Traffic Control Agencies and Aviation Authorities around the world for the operation of Loon High Altitude Balloons
  • Troubleshoot anomalies related to balloon systems and navigation
  • Write, test and maintain scripts/software to automate away repetitive operational tasks
  • Assist integration and operation of airborne tests and non-standard or new systems
  • Make tactical decisions affecting airborne activities including testing new hardware, launches and landings
  • Provide operationally needed input to engineering for the design of new hardware and systems
  • Work off-peak hours on 8 hour shifts including holidays and weekends, supporting 24/7 operations

Minimum Technical Qualifications

  • Mechanical Engineering, Computer Science, Aerospace Engineering, Electrical Engineering degree OR 4-6 years of experience in similar/related field
  • Basic technical knowledge in Engineering and thorough understanding of Newtonian Physics
  • Working knowledge of Computer Science fundamentals and exposure to Site Reliability Engineering basics

Minimum Behavioral Qualifications

  • Demonstrated ability to remain calm under pressure, and to make fast and calculated decisions in response to unforeseen situations
  • Ability to focus on multiple projects at the same time, reprioritizing as necessary
  • Self-starter, able make progress independently and without a lot of direction
  • Good organizational skills, ability to convey an idea clearly and concisely without missing information
  • Desire to learn. Life long learner.

Preferred Qualifications

  • Familiarity with aviation operations or satellite operations
  • Professional software engineering experience (Javascript, C++, HTML, Java, Python)
  • Experience with data analysis (visualization, SQL, etc)
  • Experience with Linux/Unix (or similar) systems
  • Bilingual: Portuguese, Arabic, Spanish
  • Proven professional track record in ability to get things done in collaboration with others
  • Experience with public speaking
  • Experience in safety-critical operations

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