Loom is the video communication platform for async work that helps companies communicate better at scale. Loom makes it easy to record quick videos of your screen and camera and instantly share them with a link. More than 20M users across 350k+ companies around the world trust Loom to share feedback, updates, intros, training, and more – every day. Founded in late 2015, Loom has raised $203M from world-class investors including Andreessen Horowitz, Sequoia, Kleiner Perkins, Iconiq, and Coatue.

The Role:

The Outreach team sits at the core of Loom’s business strategy. As a product-led growth organization, targeting users at the earliest part of their journey and expressing the value of Loom is critical to our business and growth. We seek a highly motivated and talented Software Engineer to join our team. In this role, you will collaborate with cross-functional teams to enhance the user experience across our first touchpoints, from our marketing site to our onboarding flow. You will be instrumental in creating beautiful and seamless experiences that captivate users during their initial interactions with Loom.

Responsibilities:

  • Build quick, iterative experiments across the stack to build features across our signup flows to improve conversion rates, user engagement, and retention.
  • Own the features you build and become the domain expert in those areas.
  • Collaborate with Product, Design, Data, and Marketing to build features supporting the product and content strategy.

What We're Looking For:

  • 3+ years of experience as a full-stack engineer.
  • Experience working with web development technologies such as HTML, CSS, JavaScript, TypeScript and modern front-end frameworks (e.g., React, Angular).
  • Enthusiasm for high-quality code that is documented and well-tested.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.

Optional/Preferred Qualifications

  • Experience developing cloud services (AWS, GCP, etc.).
  • Experience working with experimentation platforms.

 

Perks at Loom

  • Competitive compensation and equity package
  • Comprehensive medical, dental, and vision coverage for employees and dependents (for US employees)
  • 14 paid company holidays plus Summer Break in July and Winter Break in December
  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
  • Healthcare reimbursement (for International employees)
  • Life, AD&D, Short and Long Term Disability Insurance
  • 401(k) with 4% company matching
  • Wellness stipends
  • Flexible PTO
  • Paid parental leave
  • Remote work opportunities
  • Professional development reimbursement
  • Home office & technology reimbursement

 

How We Work

Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. We are able to hire across the United States and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.
 
Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed.
 
Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline  for Summer Break around 4th of July and between Christmas and New Years. Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.
 
Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.
 

Loom = Equal Opportunity Employer

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.
 
We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
 
To learn more about how Loom collects and uses your personal information during the application process, please see the Loom Candidate Privacy Notice.
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Loom prioritizes diversity, equity, and inclusion. We want to build a culture where everyone has what they need to thrive and where identity is not a barrier to impact. We're focused on doing the foundational work of making this a reality. We encourage people from underrepresented backgrounds to apply to all roles at Loom, and we ensure that our hiring processes promote equity and inclusion while mitigating bias. 

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