The Manager Business Credit Administration ensures the monitoring, maintenance, analysis, and servicing of the CRE and SBA loan portfolio along with the operations of loan participation, encompassing all loan types from conventional to SBA. Responsible for restructuring problem or non-performing loans to ensure asset recovery and minimize loan loss.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Oversees financial analysis and annual reviews of assigned existing loan relationships and participation loans; ensures that the loans are graded properly according to the Credit Union’s loan grading policy.
  • Reviews and approves Watch List report.
  • Review new loans to ensure that all loan closing requirements are met prior to the funding.
  • Secures collateral, equity or assets of the borrower to preserve the loan principal, gathers interest and prevents or limits losses.
  • Oversees timely follow-up on past due payments and maturing loans.
  • Oversees the accurate preparation of loan portfolio reports such as PCRM (Problem Loan Report Monitoring) for audit and management; ensures the audit-soundness of loan portfolio is maintained.
  • Ensures site inspections and interviews are conducted, and coordinates with legal counsel or outside collection agencies as needed.
  • Interacts with borrowers to collect information and monitor the borrower’s ability to repay the loan as structured.
  • Effectuates the workout of adversely graded loans through the restructuring of debt, negotiation of settlement agreements, and pursuit of appropriate legal action and/or the liquidation of collateral based on the approval of Sr. Loan Committee.
  • Ensures that commercial REO is appropriately managed, marketed and liquidated.
  • Coordinates with Finance Department Loan Loss Reserve (LLR) requirements and identification of Trouble Debt Restructure (TDR).
  • Ensures information is provided on a timely basis to participants for loans that have been participated to other institutions.
  • Acts as liaison and works closely with the United States Small Business Administration.
  • Ensures the timely submission of packages to the SBA for repurchase of their guaranty and ensures complete compliance with SBA guidelines.
  • Reviews 1502 Colson Reports, ensuring accuracy.
  • Ensures that Annual Shock test is performed on the loan portfolio.
  • Coordinates portfolio related reports with Business Intelligence Department and ensures accuracy of those reports,
  • Responds to escalated customer inquiries regarding servicing and payment issues.
  • Periodically presents to both Loan Quality Committee and SLC risk of portfolio and provide updates on industry market data.
  • Reviews and approves Credit Memorandums for refinance of existing loans and finance of new loans for borrowers with existing relationships.
  • Acts as liaison with external auditors; responsible for resolving exception items.
  • Responsible for ensuring file maintenance, UCC file, UCC termination, and loan maintenance. • Develops lending policies and procedures to ensure loan quality and avoid unnecessary risks.
  • Evaluates and recommends vendors, investors, appraisers, title companies, and attorneys to maintain the quality and quantity of member services.
  • Controls operating expenses to stay within the department's operating budget.

SUPERVISORY RESPONSIBILITIES Manages employees in the assigned department. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

  • Bachelor's degree in business administration or related discipline.
  • 5 to 7 years of experience in commercial lending.
  • A minimum of 2-3 years relevant management experience.
  • Have current knowledge of Commercial Lending and SBA regulations and SBA servicing requirements.
  • Know proper documentation for CRE and SBA loans and have the ability to review loan documents for compliance with Rules and Regulations.
  • Must have excellent communication skills, verbally and in writing, with the ability to communicate effectively to all levels of internal and external personnel.
  • Ability to read, interpret, and analyze financial statements including cash flow and collateral analysis and interest and payment calculations.
  • Must be able to negotiate effectively and use diplomacy and tact as required. Excellent interpersonal skills required when interacting with customers. Knowledge of foreclosure process.
  • Must have exceptional PC skills including word processing, spreadsheet, internet, database and internal financial institution software.

Must also demonstrate conduct consistent with our Corporate Values:

  • Practice open Communication with all levels;
  • Be Accountable by taking ownership of customer issues and responsibility for one’s actions;
  • Foster Teamwork by cooperating and collaborating with other employees;
  • Seek ways to make the workplace Fun for oneself & others;
  • Conduct oneself with Integrity by being honest, trustworthy and ethical in all work activities and interactions;
  • Work with a Service Orientation by having a genuine concern for the needs of one’s customers and by being friendly, professional and following through on commitments; and
  • Demonstrate Humility in all interactions and remember to leave one’s ego at the door when one arrives to work. 

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.


Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Logix Federal Credit Union are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.