About the role 

Do you think in systems? Do you care why Chesterton’s fence is in the road? Do you know how to get rid of it? Do you really like some tools, but know how to identify when they don’t fit? When are Security and Compliance the same, different, and when does it matter? How do you identify what practices to use in a global distributed CICD pipeline?

If these questions are up your alley, so is this role!

The Platform Engineering team at LogDNA is responsible for those very important cost centers business enablements. Our team is responsible for keeping LogDNA’s systems running smoothly and securely. This person would  help grow the vision and guide the direction of the Platform Engineering team!.

In this role you can expect your days to be filled with:

  • Engaging with the Platform engineering teams on active projects, helping identify issues, finding solutions, improving documentation and planning.
  • Work with Platform’s Product Manager and Engineering Managers on roadmaps and prioritization.
  • Joining fellow engineers in working sessions as a rubber duck, mentor and problem solver.
  • Participating in Incident reviews, facilitating followup discussions and process changes, and helping foster and maintain healthy practices
  • Having 1:1s with other engineers.
  • Providing code review and feedback.

Qualifications:

  • Be comfortable evaluating and using multiple cloud providers with the intent of being able to identify pros and cons in relation to our needs and communicate options and suggest solutions
  • Understand the configuration management and orchestration and how to apply in a Kubernetes native world
  • Passion for identifying and reducing toil through simplification and automation
  • Desire to improve collaboration and be able to communicate asynchronously
  • Willingness to create and update documentation to facilitate learning for yourself and the team
  • Strong experience in a programming or scripting language and the ability to translate to new languages and tools
  • Experience with all listed parts of the technology stack through one of the listed options and comfort with learning the rest as needed, anything in () are examples relevant to our use, in order of relevance:
    • Kubernetes (DIY, Managed)
    • Datastores (ElasticSearch, Redis, MongoDB)
    • Coding (JavaScript, Python, Rust, Go)
    • Cloud (Equinix, IKS, AWS, GKE)
    • Linux (CoreOS/Flatcar, Alpine, Ubuntu, RHEL)
    • CI/CD Tooling (Jenkins, CircleCI, GitHub Actions)
    • Orchestration/Configuration management tools (Razee, Terraform, Ansible, Puppet, Chef)

Responsibilities: 

  • Work with the Platform teams to build the vision and concrete plans to continuously improve our tooling and pipelines for building, releasing, running and maintaining our stack.
  • Work with Product and Engineering on broader architecture planning as the platform team's voice for the current and future architecture of the infrastructure, platform and how that relates to the product.
  • Engage with all of Engineering to identify gaps and improvements.
  • Maintain awareness of active projects, with at least a high level understanding of their implementation details.  Be able to connect projects and engineers together to raise awareness and minimize duplicate efforts.
  • Facilitate requirement gathering and solutioning
  • Researching and leading proof of concept exercises
  • Able to step in and help solve tough problems to remove blockers for peers, including during incidents.
  • Work to make production as boring as possible
  • Have empathy for engineers and are passionate about helping them solve their problems.
  • Want to enable LogDNA’s customers, partners, and community to be highly productive and successful.

About LogDNA

LogDNA is on a mission to empower people who build solutions that shape the world. We’re doing this by delivering a platform that enables enterprises to get more value from their observability data in real time, regardless of source, destination, use case, or scale. We’re not the only ones working on this problem but we have a few things the others don’t.

  1. We’re cloud-native and know how to make the most of modern technology like Kubernetes.
  2. We have scaled a solution from zero to petabyte scale in a short amount of time, while supporting thousands of active users across multiple environments.
  3. We are hungry for change and are surrounded by enterprises telling us they’re hungry, too.
  4. We have a kick-ass group of people who are thinking about the problem analytically and are excited to change the observability world for the better.

LogDNA has helped some of the world’s most innovative companies transform how they manage their systems and applications. Still, we know that we can help them get more value from their observability data by providing more flexibility and control over how they use it. This will enable teams to spend less time switching between data silos so they can focus on shipping better, more resilient, and secure products.

We have momentum on our side. Last year we saw triple digit revenue growth and added 800 new customers to our roster. Recent accolades include being named to YC’s Top Companies, CRN’s 10 Hottest DevOps Startups, and EMA’s Top 3 Observability Platforms.

What it’s like to work at LogDNA 

At LogDNA, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology’s biggest challenges. We hold the prestigious Great Place to Work badge and have won the Fortune Best Small and Medium Workplace award for the last two years in a row. Join us if you:

  • Want to solve hard problems.
  • Want to enable LogDNA’s customers, partners, and community to be highly productive and successful.
  • Thrive in collaborative, cross-functional environments. 
  • Enjoy jumping in where needed to help the whole company succeed. 
  • Take your role, but not yourself, seriously. At LogDNA, we know that pride, humility, and kindness are not mutually exclusive.

Benefits

  • Receive competitive compensation.
  • Receive competitive benefits, including:
    • 100% healthcare coverage for you and your family.
    • 100% dental coverage for you and your family.
    • 100% vision coverage for you and your family.
    • Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.
    • One company-wide mental health day off per month in addition to all nationally recognized holidays.
    • $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.

This is a full-time remote opportunity. LogDNA is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.

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